Olney, 62450, IL,
United States
AM Transport Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AM Transport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 AM Transport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AM Transport has purchased the following applications: G&A ATS for Applicant Tracking System in 2020, Tawk.to for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AM Transport is running and its propensity to invest more and deepen its relationship with G&A Partners , Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AM Transport revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AM Transport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| G&A Partners | Legacy | G&A ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, AM Transport implemented G&A ATS as its Applicant Tracking System. The G&A ATS is embedded on AM Transport's website careers pages to publish job postings and capture external applicant submissions for roles such as Sales Representative and Account Executive.
The deployment emphasized core Applicant Tracking System capabilities, including job requisition publishing, online application capture and candidate record management, resume parsing and interview scheduling, and stage-based applicant workflows. User roles were configured for HR administrators and hiring managers to review applications, update candidate status, and manage interview and offer activities consistent with small company recruiting operations.
Operational scope centralized recruiting for AM Transport's HR function and hiring managers across sales and operations hiring, with the ATS provisioned as a web-integrated service on the corporate site. Governance and process controls focused on role-based access, requisition-level approvals and standardized applicant status workflows to formalize hiring process steps within the company's existing HR operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, AM Transport deployed Tawk.to on its public website as a front-line conversational channel. Tawk.to is used as a Chatbots and Conversational AI solution to provide real-time web messaging for customers and carriers visiting shipamt.com.
The implementation is a cloud-hosted, website-embedded chat widget that leverages Tawk.to live chat capabilities, canned responses, offline message capture, and an agent dashboard for concurrent conversations. Configuration emphasized lightweight setup, with the Tawk.to script added to site pages and templated response libraries created to standardize handling of common inquiries.
Operational coverage centers on customer service, sales inquiry capture, and operational dispatch coordination, with agent accounts assigned to those internal teams. The deployment architecture is simple, relying on the vendor hosted conversational layer embedded in AM Transport web pages, with chat routing configured to internal email and user accounts for follow up.
Governance focused on role based agent assignment, standard response templates, and basic escalation workflows to internal channels. Tawk.to remains the primary conversational interface on AM Transport website, aligning the company, Tawk.to, Chatbots and Conversational AI, and customer-facing support and operations functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, AM Transport implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace (Formerly Google G-Suite) is surfaced on the company website and is used to provide email, calendaring, cloud storage, document collaboration, and video conferencing across administrative and operational teams.
The implementation leverages standard Google Workspace functional modules including Gmail, Google Calendar, Google Drive, Google Docs and Sheets, Google Meet, and the Admin console for domain and user management. Governance is centered on the Admin console for account provisioning, group-based access controls, and basic device and data controls, while workflows emphasize collaborative document editing and shared drive organization aligned to dispatch, operations, and back office functions.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2021 | 2021 |
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