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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

A.S Watson Benelux Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail (ex Retek) Retail Management ERP Services and Operations n/a 2008 2009
In 2008 A.S. Watson Benelux implemented Oracle Retail (ex Retek) as its Retail Management application, deploying the solution as the primary retail management layer alongside its Navision and a custom built ERP platform. The deployment targeted retail operations and supply chain orchestration within the Benelux organization and anchored merchandising and inventory control workflows to a centralized retail management backbone. The Oracle Retail (ex Retek) implementation encompassed category-aligned capabilities typical of Retail Management, including merchandising workflows, inventory and replenishment controls, and store operations orchestration. Configuration work focused on centralizing product master, pricing and inventory data to support downstream B2B messaging and operational consistency across sales channels. Transalis was engaged to integrate B2B messages using its SaaS OpenEDI solution directly with A.S. Watson’s three ERP systems Retek, Navision and its custom built platform, enabling electronic message exchange into Oracle Retail (ex Retek) and the other ERPs. Message exchange utilised the Transalis freeVAN EDI service and suppliers were given access to a bespoke web based and integrated A.S. Watson OpenEDI offering for onboarding and ongoing partner connectivity. Outsourcing EDI to Transalis through Transalis Managed Services implemented a managed governance model for B2B messaging, centralizing partner connectivity and reducing internal EDI operational responsibility. Jos van Zeeland group IT director for A.S. Watson stated that by outsourcing EDI they expected to gain considerable improvement, reliability, and uniformity of B2B message exchange and to reduce complexity, risk and cost while electronically enabling their European supply chain, affecting procurement operations, vendor communications and supply chain governance.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Engage Process Legacy Engage Process BPM Process Mining Analytics and BI n/a 2016 2016
In 2016, A.S Watson Benelux implemented Engage Process BPM to introduce Process Mining capabilities into its retail operations in the Netherlands. The Engage Process BPM deployment focused on process discovery and model-driven analysis, positioning Engage Process BPM as the centralized tool for building and maintaining executable process models and visualizations consistent with Process Mining practices. The project emphasized the organization use of the Engage Process modeler and documented modeling technique knowledge to standardize process representation across teams. The implementation combined automated process discovery and model authoring with interactive visualization and variant analysis, reflecting core Process Mining functionality. Configuration work included template-based model libraries, formal model versioning and validation workflows, and the adoption of the Engage Process modeler for disciplined process documentation. The implementation narrative indicates hands-on experience with the modeler technique rather than extensive bespoke module development. Governance was organized around an internal process team that owned modeling standards, model repository governance and rollout guidance, with training provided on the Engage Process modeler technique. Operational coverage targeted retail business functions that typically rely on process transparency, including store operations, procurement and order-to-cash related workflows. Ongoing use was oriented toward institutionalizing process modeling practices and maintaining a single source of process truth via Engage Process BPM.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2023 2023
Personalization and Product Recommendations eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Application Performance Management ITSM 2019 2019
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2015 2015
Supplier Relationship Management Procurement 2015 2015
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at A.S Watson Benelux
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by A.S Watson Benelux Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD A.S Watson Benelux Technographics

A.S Watson Benelux is a Retail organization based in Netherlands, with around 1300 employees and annual revenues of $180.0 million.

A.S Watson Benelux operates a diverse technology stack with applications such as Oracle Retail (ex Retek), Engage Process BPM and Microsoft 365, covering areas like Retail Management, Process Mining and Collaboration.

A.S Watson Benelux has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Engage Process and Microsoft.

A.S Watson Benelux recently adopted applications including Microsoft 365 in 2020, Cornerstone Platform CMS in 2020 and Intuit Mailchimp Mandrill in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of A.S Watson Benelux’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates A.S Watson Benelux’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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