AI Buyer Insights:

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

AAA Insurance Claims
Location
3350 Harbor Blvd,
Costa Mesa, 92626, CA,
United States
Website
https://www.ace.aaa.com/
Phone
1 714-427-5950
Artw industry
Insurance
Employee
Revenue

AAA Insurance Claims Technographics

AAA Insurance Claims Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AAA Insurance Claims and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 AAA Insurance Claims employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AAA Insurance Claims has purchased the following applications: Bottomline Legal-X for Legal Time and Billing in 2017, Adobe Experience Manager for Digital Asset Management in 2023, Tealium IQ Tag Management for Tag Management in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AAA Insurance Claims is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , Adobe Systems , Tealium or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AAA Insurance Claims revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AAA Insurance Claims intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AAA Insurance Claims Tech Stack and Enterprise Applications

AAA Insurance Claims ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bottomline Technologies Legacy Bottomline Legal-X Legal Time and Billing ERP Services and Operations n/a 2017 2017
In 2017, AAA Insurance Claims deployed Bottomline Legal-X to manage Legal Time and Billing across its claims organization. The Bottomline Legal-X implementation was positioned to support claims invoicing and payment activities related to auto and home lines, and to align legal billing with claims handling workflows used by ACMO-Claims Specialists and Claims Service Representatives in St. Louis, MO and across ACMO territory and other states. Bottomline Legal-X was used for invoice receipt and invoice management, legal time and billing capture, processing of Legal X invoices and arbitration invoices, and payment processing workflows. The implementation included weekly reconciliation of Legal X invoice reports and a routine for processing payments tied to arbitration and external counsel invoices, establishing a regular cadence between billing intake and claims finance actions. Operational integration included handling file loss folders claims delivered via EDI, with Legal X invoices associated to EDI-assigned auto and home adjusters entering the billing workflow. The system was instrumented to feed invoice and payment activity into claims operational processes, enabling Claims Specialists to receive, validate and act on vendor invoices as part of first notice of loss and ongoing claims administration. Governance and process controls centered on claims finance responsibilities for invoice receipt, payment authorization and weekly reconciliation, with Claims Specialists performing invoice processing and customer support related to auto and home losses. The narrative reflects AAA Insurance Claims Bottomline Legal-X Legal Time and Billing deployment as a claims-focused legal billing and invoice orchestration capability integrated into existing EDI-driven claims assignment and reconciliation processes.
AAA Insurance Claims Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2023 2023
AAA Insurance Claims CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tealium Legacy Tealium IQ Tag Management Tag Management CRM n/a 2023 2023
AAA Insurance Claims PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
AAA Insurance Claims IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at AAA Insurance Claims

First Name Last Name Title Function Department Email Phone
Litigation Paralegal Manager Operations
Compliance Manager Manager Operations
Group Manager, Human Resources Director HR
Vice President IT VP IT
Show All Contacts

Apps Being Evaluated by AAA Insurance Claims Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AAA Insurance Claims IT executives and key decision makers. This section highlights AAA Insurance Claims's latest recorded technology evaluations, including Oracle Fusion Cloud Accounting Hub for ERP Financial on 2026-01-14, Guidewire PolicyCenter for Insurance Policy Administration on 2025-11-17, and QLess for Online Meeting Scheduling on 2025-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AAA Insurance Claims digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-01-14 AAA Insurance Claims Evaluated Oracle Oracle Fusion Cloud Accounting Hub ERP Financial ERP
2025-11-17 AAA Insurance Claims Evaluated Guidewire Guidewire PolicyCenter Insurance Policy Administration ERP Services and Operations
2025-07-16 AAA Insurance Claims Evaluated QLess QLess Online Meeting Scheduling Collaboration
2025-05-27 AAA Insurance Claims Evaluated Learning and Development HCM
2025-04-22 AAA Insurance Claims Evaluated Insurance Billing Administration ERP Services and Operations
2024-10-11 AAA Insurance Claims Evaluated Business Process Management ERP Services and Operations
2024-10-10 AAA Insurance Claims Evaluated Insurance Claims Management ERP Services and Operations
2024-10-10 AAA Insurance Claims Evaluated BackGround Screening HCM
2024-09-26 AAA Insurance Claims Evaluated Workforce Management HCM
2024-09-12 AAA Insurance Claims Evaluated Absence and Leave Management HCM
FAQ - APPS RUN THE WORLD AAA Insurance Claims Technographics
AAA Insurance Claims is a Insurance organization based in United States, with around 3500 employees and annual revenues of $1.00 billion.
AAA Insurance Claims operates a diverse technology stack with applications such as Bottomline Legal-X, Adobe Experience Manager and Tealium IQ Tag Management, covering areas like Legal Time and Billing, Digital Asset Management and Tag Management.
AAA Insurance Claims has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Bottomline Technologies, Adobe Systems and Tealium.
AAA Insurance Claims recently adopted applications including Adobe Experience Manager in 2023, Tealium IQ Tag Management in 2023 and JavaScript in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AAA Insurance Claims’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AAA Insurance Claims’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AAA Insurance Claims technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.