Columbus, 43219, OH,
United States
Abercrombie & Fitch Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abercrombie & Fitch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31700 Abercrombie & Fitch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abercrombie & Fitch has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle PeopleSoft HCM for Core HR in 2019, CoStar Real Estate Manager for Real Estate Property Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abercrombie & Fitch is running and its propensity to invest more and deepen its relationship with Oracle , SAP , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abercrombie & Fitch revenues, which have grown to $4.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abercrombie & Fitch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Abercrombie & Fitch implemented Oracle Cloud ERP replacing Oracle PeopleSoft ERP. The deployment established Oracle Cloud ERP as the core ERP Financial platform for the company, centralizing corporate finance processes and supporting Finance business partners across the organization. Abercrombie & Fitch Oracle Cloud ERP ERP Financial supports corporate finance functions and the Finance domain while aligning with the companys global retail footprint and distributed, onshore and on/offshore support model.
The implementation focused on configuring core financial modules including general ledger, accounts payable, accounts receivable, asset management, procurement, financial close and consolidation, and financial reporting and analytics within Oracle Cloud ERP. Integration and operational touchpoints were defined with IT Infrastructure Services, IT Security, Solution Delivery teams, Finance Business Partners, and third party vendors to govern interfaces, security posture, and operational continuity. Governance constructs were formalized during rollout, including release management, license management, problem management, SLAs and KPIs, and adoption of agile team behaviors to support ongoing maintenance and roadmap prioritization. A Manager, Finance Corporate Applications role was established to oversee the MSP relationship, on/offshore resources, application stability, and the initiative intake process for future finance technology enhancements.
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019, Abercrombie & Fitch implemented Oracle PeopleSoft HCM for Core HR to centralize employee master data and transactional HR processing. The deployment emphasized Core HR recordkeeping and transaction workflows that support global and international hiring, onboarding, payroll and benefits administration.
Oracle PeopleSoft HCM was configured to handle core functional modules including employee personal information, compensation changes, position management, benefits enrollment, employee tax setup, and direct deposit maintenance. Configuration work included building database queries to extract employee information and implementing transaction procedures for data entry and position updates, with PeopleSoft HCM serving as the authoritative Core HR system of record.
Integrations and operational touchpoints explicitly included processing unemployment claims via Equifax and sustaining compliance with i-9 and E-Verify processes for new hires, tying external verification and unemployment workflows into PeopleSoft HCM data flows. Operational coverage extended to New Hire Orientation activities, global and international hiring processes, and cross-functional training on unemployment claim workflows and onboarding documentation requirements.
Governance and process controls were exercised through a small HRIS team structure, with a Lead HRIS Coordinator supervising four direct reports, performing payroll and benefits audits to confirm data integrity, and maintaining confidential associate files. Process ownership included timely onboarding document completion, training of cross-functional departments on unemployment claims procedures, and ongoing audits and query-driven reporting to uphold Core HR data governance in Oracle PeopleSoft HCM.
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HR Compliance | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Sourcing | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CoStar | Legacy | CoStar Real Estate Manager | Real Estate Property Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Abercrombie & Fitch implemented CoStar Real Estate Manager. CoStar Real Estate Manager is used as a Real Estate Property Management application to support corporate real estate, lease administration, and portfolio oversight across the retailer's property holdings.
The implementation focused on core Real Estate Property Management capabilities including lease administration and document management, portfolio and site-level analytics, CAM and operating expense tracking, lease accounting support, and facilities work order coordination. Configuration emphasized centralized lease records, standardized contract metadata, and role-based access for real estate, facilities, and finance teams.
Deployment followed a centralized, cloud-oriented application architecture with a unified data model to consolidate property and lease data for reporting and operational workflows. The environment was provisioned to serve cross-functional business processes, enabling consistent data capture for site openings, renewals, terminations, and capital expenditure planning.
Operational ownership aligned with corporate real estate, facilities management, and finance, with the system acting as the single source for lease governance and approval workflows. Implementation included establishing structured workflow controls and recordkeeping practices to standardize lease lifecycle management and improve visibility for store operations, real estate decisioning, and financial reporting.
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Retail Management | ERP Services and Operations |
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2008 | 2009 |
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2011 | 2011 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2010 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fashion PLM | PLM and Engineering |
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2013 | 2013 |
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Product Lifecycle Management | PLM and Engineering |
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2024 | 2024 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2016 | 2016 |
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