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Acuity Insurance
Location
2800 S Taylor Dr,
Sheboygan, 53081, WI,
United States
Website
https://www.acuity.com/
Phone
1 800-242-7666
Artw industry
Insurance
Employee
Revenue

Acuity Insurance Technographics

Acuity Insurance Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Acuity Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Acuity Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Acuity Insurance has purchased the following applications: UKG Pro Benefits Administration (ex UltiPro Benefits Prime) for Benefits Administration in 2013, Bottomline Legal-X for Legal Time and Billing in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Acuity Insurance is running and its propensity to invest more and deepen its relationship with UKG , Bottomline Technologies , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Acuity Insurance revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acuity Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Acuity Insurance Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Pro Benefits Administration (ex UltiPro Benefits Prime) Benefits Administration HCM n/a 2013 2014
In 2013, Acuity Insurance implemented UKG Pro Benefits Administration (ex UltiPro Benefits Prime) to address Benefits Administration needs across its HR and benefits functions. The deployment targeted benefits configuration and employee-facing enrollment workflows used by HR, benefits administration, and payroll reconciliation teams within the United States operations. The implementation configured core Benefits Administration capabilities including plan configuration, eligibility rules, event-based life cycle management, automated open enrollment workflows, employee self-service enrollment, and standard benefits reporting and compliance feeds. UKG Pro Benefits Administration was provisioned to manage benefit plan definitions, dependent and beneficiary data, and workflow-driven enrollment approvals consistent with benefits management best practices. Integrations were implemented to connect benefits data with existing enterprise tools, including Microsoft Office for document generation and reporting, SAP for downstream payroll and financial data exchange, and UltiPro for HR record synchronization and payroll coordination. Those integrations supported data flows between benefits administration, HR records, and payroll reconciliation to maintain employee eligibility and deductions alignment. Governance and rollout emphasized HR ownership of plan configuration, role-based access for benefits administrators, and policy-driven enrollment rules, with phased enablement of modules and enrollment windows. Operational controls included defined approval routing and audit-ready reporting to support benefits administration workflows and compliance activities.
Core HR HCM 2013 2014
Recruiting, Applicant Tracking System HCM 2013 2013
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bottomline Technologies Legacy Bottomline Legal-X Legal Time and Billing ERP Services and Operations n/a 2018 2018
In 2018, Acuity Insurance deployed Bottomline Legal-X, a Legal Time and Billing application, on its public-facing legal portal acuity.legalexchange.com. The deployment exposes time capture and billing capabilities through the company website for use by internal legal staff and external counsel. Bottomline Legal-X was configured to support core Legal Time and Billing functions including matter-level time entry, fee and expense tracking, billing cycle generation, and invoice production, aligning with standard legal billing workflows. Configuration emphasized centralized rate tables and billing rules consistent with corporate legal billing policies. The application name Bottomline Legal-X appears in system interfaces and the portal to provide a unified billing experience. Operational coverage targets the corporate legal function and its interactions with external law firms via online matter access and invoice delivery through acuity.legalexchange.com. Governance elements implemented during rollout included role based access controls, billing approval workflows, and audit logging to support billing governance. Acuity Insurance using Bottomline Legal-X on its website establishes a web accessible Legal Time and Billing capability tied to company legal operations.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Digital Workspace IaaS 2011 2011
IT Decision Makers and Key Stakeholders at Acuity Insurance
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Acuity Insurance Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Acuity Insurance Technographics

Acuity Insurance is a Insurance organization based in United States, with around 1700 employees and annual revenues of $3.00 billion.

Acuity Insurance operates a diverse technology stack with applications such as UKG Pro Benefits Administration (ex UltiPro Benefits Prime), Bottomline Legal-X and LivePerson Conversational Cloud, covering areas like Benefits Administration, Legal Time and Billing and Chatbots and Conversational AI.

Acuity Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG, Bottomline Technologies and LivePerson.

Acuity Insurance recently adopted applications including Amazon EC2 in 2022, Amazon CloudFront in 2022 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Acuity Insurance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Acuity Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Acuity Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.