AI Buyer Insights:

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

Africa Prudential
Location
220B, Ikorodu Road,
Lagos, x,
Nigeria
Website
https://www.africaprudential.com/
Phone
234 702 747 7783
Artw industry
Banking and Financial Services
Employee
Revenue

Africa Prudential Technographics

Africa Prudential Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Africa Prudential and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 99 Africa Prudential employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Africa Prudential has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017, OpenCMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Africa Prudential is running and its propensity to invest more and deepen its relationship with Freshworks , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Africa Prudential revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Africa Prudential intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Africa Prudential Tech Stack and Enterprise Applications

Africa Prudential AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Africa Prudential implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution to handle customer-facing engagement on its corporate website. The deployment uses a web-embedded messaging widget to capture asynchronous conversations, present automated welcome flows and FAQs, and provide seamless live agent handoff for frontline customer support. The scope of the implementation is web channel customer service for the firm’s Nigeria operations and retail client inquiries. Configuration emphasizes conversational routing, message templates, and automation workflows to triage inbound queries and escalate to human agents when required, reflecting common Chatbots and Conversational AI functional patterns. Operational coverage is concentrated in the customer support function accessed through the public website, with conversation history and agent context retained within Freshdesk Messaging (Formerly Freshchat). Governance and operations focus on web-channel messaging configuration and workflow management for agents, rather than broader cross-system integration.
Africa Prudential Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Africa Prudential deployed Microsoft 365 as its primary Collaboration platform. The Microsoft 365 implementation provided company-wide cloud productivity and communications capabilities, positioning Africa Prudential Microsoft 365 Collaboration to support core corporate productivity and communications functions for the organization. The deployment reflects standard Microsoft 365 modules including hosted email, Office desktop and web applications, SharePoint Online for intranet and document management, OneDrive for Business for user file sync, and Microsoft Teams for real-time chat and meetings. The corporate website indicates active use of Microsoft 365, consistent with a cloud-hosted tenant model with centralized user and access management, tenant-level policy configuration, and mailbox and document governance workflows typical of Collaboration deployments.
Collaboration Collaboration 2022 2022
Africa Prudential Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenCMS Legacy OpenCMS Web Content Management Content Management n/a 2017 2017
In 2017, Africa Prudential deployed OpenCMS as its Web Content Management platform to operate and manage the corporate website. The OpenCMS implementation centralizes content authoring, template driven page rendering, digital asset management, version control and staged publishing workflows consistent with Web Content Management functionality. Functionally the rollout enabled WYSIWYG editing, metadata management, scheduled publishing and role based authoring and approvals to align content operations with marketing and corporate communications. Operationally the deployment is focused on the public website and related web properties and is maintained by internal content and IT teams. Governance established editorial workflows, approval gates and version control to standardize publishing processes, with OpenCMS serving as the primary Web Content Management system supporting the companys marketing and corporate communications business functions.
Africa Prudential CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2018 2018
Africa Prudential PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2021 2021
Africa Prudential IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Africa Prudential

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Africa Prudential Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Africa Prudential IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Africa Prudential digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Africa Prudential Technographics
Africa Prudential is a Banking and Financial Services organization based in Nigeria, with around 99 employees and annual revenues of $9.0 million.
Africa Prudential operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Microsoft 365 and OpenCMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Africa Prudential has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Microsoft and OpenCMS.
Africa Prudential recently adopted applications including Slack Connect in 2022, HostGator in 2022 and Freshdesk Messaging (Formerly Freshchat) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Africa Prudential’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Africa Prudential’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Africa Prudential technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.