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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Airhead Education Tech Stack and Enterprise Applications

Airhead Education AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Airhead Education implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI deployment on its website. The deployment used the Freshdesk Messaging web widget to provide real time conversational touchpoints on public web pages and to capture inbound queries from prospective clients and learners. The application is operated as a cloud hosted conversational layer embedded in the site, fitting the operational scale of a small professional services firm. Freshdesk Messaging (Formerly Freshchat) was configured to support live chat, automated bot responses, canned replies, conversation tagging, and a unified inbox to enable a single team to manage inbound learner and client conversations, reflecting standard Chatbots and Conversational AI workflows. Governance emphasized lightweight templates, routing rules, and role based access controls to standardize responses and handoffs among a compact staff, aligning with professional services client engagement processes. The implementation is centered on website based customer engagement, with Freshdesk Messaging serving as the primary conversational interface for front line support and sales inquiries.
Airhead Education Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Airhead Education deployed Microsoft 365 to address Collaboration needs. Airhead Education implemented Microsoft 365 as a cloud first tenant to provide email, calendaring, document storage, real time co authoring and team communication capabilities for a five person professional services firm in the United Kingdom. The deployment emphasized Exchange Online for messaging, OneDrive and SharePoint Online for content management and co authoring, and Microsoft Teams for synchronous collaboration, aligning Microsoft 365 Collaboration with business functions such as internal communications, client document sharing and knowledge management. The company surfaces Microsoft 365 capabilities on its website, and governance was scoped to a single tenant focusing on account provisioning, access controls and basic retention settings appropriate for a small team.
Airhead Education CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2016 2016
In 2016, Airhead Education implemented FreshDesk Customer Support. The company uses FreshDesk Customer Support from Freshworks embedded on its website to capture and manage incoming customer inquiries, aligning the application with its customer-facing channels. The deployment leverages FreshDesk Customer Support as a cloud-hosted SaaS support stack, with a web widget and email-to-ticket capture feeding a browser-based support console. Functional capabilities implemented include ticketing, a knowledge base for self-service content, automated ticket assignment and basic workflow automations consistent with the Customer Support category. Operational scope is focused on customer-facing support for Airhead Education's professional services offering, with internal governance oriented around ticket routing, status workflows and knowledge base publishing to standardize responses.
Airhead Education ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
Airhead Education PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Airhead Education IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Airhead Education

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Airhead Education Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Airhead Education IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Airhead Education digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Airhead Education Technographics
Airhead Education is a Professional Services organization based in United Kingdom, with around 5 employees and annual revenues of $1.0 million.
Airhead Education operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Microsoft 365 and FreshDesk Customer Support, covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
Airhead Education has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks and Microsoft.
Airhead Education recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2018, Atlassian StatusPage in 2018 and FreshDesk Customer Support in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Airhead Education’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Airhead Education’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Airhead Education technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.