Verwood, BH31 6BB,
United Kingdom
Airmax Technologies Technographics
Airmax Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airmax Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28 Airmax Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airmax Technologies has purchased the following applications: Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2019, Pathwire Mailgun for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airmax Technologies is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airmax Technologies revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airmax Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Airmax Technologies Tech Stack and Enterprise Applications
Airmax Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Airmax Technologies implemented Microsoft 365 under the Collaboration category to support internal communication and document management. Airmax Technologies Microsoft 365 Collaboration supports business functions including team collaboration, email and calendar, document sharing and co-authoring, and identity and device management capabilities typical for a small enterprise.
Microsoft 365 is referenced on the Airmax Technologies website as the provisioned collaboration platform, indicating tenancy-level configuration or public service endpoints tied to their web presence. Deployment details are not disclosed, however the implementation scope aligns with cross-functional use across operations and engineering teams and standard collaboration modules such as mailbox provisioning, OneDrive document storage, and Teams style real-time collaboration.
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Airmax Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Airmax Technologies deployed Zendesk Service to manage customer inquiries on its website. Zendesk Service is implemented as the primary Customer Support application, handling web widget ticket intake and routed email requests into a centralized ticket queue for the company's customer-facing operations.
Configuration emphasized core Zendesk Service capabilities, including ticketing workflows, a published help center for product documentation, macros and triggers for standardized responses, and role based agent workflows appropriate to a 28 person organization. The deployment is embedded on the Airmax Technologies website and scoped to the support function serving customers in the United Kingdom, centralizing case ownership and escalation paths. Governance included defined ticket routing, agent permissions, and documented escalation procedures to operationalize support triage and resolution.
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Airmax Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2014 | 2014 |
In 2014, Airmax Technologies implemented Pathwire Mailgun as its Transactional Email solution. The Pathwire Mailgun implementation is deployed on their public website to handle application-triggered messaging for customer interactions. Configuration emphasizes SMTP relay and HTTP API delivery, using domain-level DNS and authentication controls common to Transactional Email platforms. The deployment supports automated, event-driven sends and recipient-level event tracking typical for system-to-user communications.
Deployment is cloud-hosted through the Pathwire Mailgun service provided by vendor Sinch and integrated into the website application layer via API keys and SMTP endpoints. Operational ownership is concentrated in the company's web operations and customer-facing teams, which manage sending domains, templates, and suppression lists. Governance focuses on deliverability settings, DNS records, and compliance with email sending best practices within the Transactional Email category.
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Airmax Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Airmax Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Airmax Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||