Telford, TF3 3BD,
United Kingdom
Airxcite Technographics
Airxcite Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airxcite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Airxcite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airxcite has purchased the following applications: iAdvize Conversational Platform for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2021, Craft CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airxcite is running and its propensity to invest more and deepen its relationship with iAdvize , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airxcite revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airxcite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Airxcite Tech Stack and Enterprise Applications
Airxcite AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014 Airxcite implemented iAdvize Conversational Platform on the Virgin Balloon Flights public booking website, deploying a web-based conversational layer to support online customer interactions. The deployment establishes Airxcite, iAdvize Conversational Platform, Chatbots and Conversational AI as the primary conversational interface on its site for customer service and booking inquiries.
The iAdvize Conversational Platform implementation includes standard Chatbots and Conversational AI capabilities such as a website chat widget, automated messaging and routing, real-time agent consoles, and visitor context and targeting. The iAdvize Conversational Platform is used to orchestrate both automated conversations and handoffs to human agents, supporting scripted conversational workflows and knowledge-driven response templates consistent with conversational platform patterns.
Operational coverage is scoped to the Virgin Balloon Flights website and is oriented toward customer service and booking support during published contact hours, reflecting Airxcites small enterprise footprint of roughly 50 employees. Configuration and runbook work likely centers on agent desktop workflows, conversation routing rules, and content maintenance for FAQs and scripted booking prompts to align with online sales and support processes.
Governance and operating practices for the iAdvize Conversational Platform emphasize conversation handling standards, agent escalation paths, and content governance for automated messages, with configuration managed as part of the web customer engagement stack. The narrative focuses on system architecture and operational structure rather than specific outcomes or metrics, which were not provided.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Airxcite Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Airxcite Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
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Airxcite eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Airxcite CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2014 | 2014 |
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Airxcite ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Airxcite PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2024 | 2024 |
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Airxcite IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Airxcite CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Airxcite
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Airxcite Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-30 | Airxcite | Evaluated | FareHarbor | FareHarbor | Reservation and Booking Management | ERP Services and Operations |