Marinha Grande, 2430-010,
Portugal
Alfaloc Technographics
Alfaloc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alfaloc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Alfaloc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alfaloc has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2022, Google Tag Manager for Tag Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alfaloc is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alfaloc revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfaloc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alfaloc Tech Stack and Enterprise Applications
Alfaloc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Alfaloc implemented Zendesk Chat on its public website. Zendesk Chat is deployed as a web chat solution in the Chatbots and Conversational AI category to provide real time conversational touchpoints for customer inquiries and lead capture for the Portugal based transportation firm.
The implementation centers on the Zendesk Chat web widget embedded across the corporate site, leveraging standard agent console capabilities to receive chats, apply canned responses, and capture chat transcripts for follow up. Operational coverage is concentrated on customer service and commercial inquiries, with routing configured for a small agent pool consistent with Alfaloc's 13 employee size. Governance is lightweight and operational, relying on in application configuration to manage availability schedules and message templates rather than extensive cross system orchestration.
|
Alfaloc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Alfaloc implemented Microsoft 365 as its Collaboration platform. The cloud tenant is surfaced on Alfaloc's public website and was provisioned to support the company network of 13 employees based in Portugal, centralizing email, document sharing and synchronous communication under Microsoft 365.
Configuration emphasized standard Microsoft 365 modules, including Exchange Online for corporate email, SharePoint Online for team document libraries and intranet pages, Microsoft Teams for meetings and chat, and OneDrive for personal file synchronization. The architecture follows a single‑tenant cloud model with centralized administration, user provisioning and role based access controls to manage corporate identities and permissions, and governance implemented through policy driven retention and sharing settings to standardize collaboration workflows across operations, administration and sales.
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Alfaloc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2017 | 2017 |
In 2017, Alfaloc implemented Google Tag Manager to manage website tag deployment and client-side tracking. Alfaloc is a Portugal transportation firm with 13 employees and the implementation is classified under the Tag Management category, focused specifically on the company website.
The Google Tag Manager deployment involves a published container snippet embedded in the site, with configuration of tags, triggers, and variables to centralize control of marketing and analytics instrumentation. Governance is lightweight and web-focused, using the GTM publish workflow and account permissions to control changes, and the operational scope is limited to website tagging and event tracking for marketing and analytics functions.
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Alfaloc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Alfaloc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Alfaloc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||