Ameren
1901 Chouteau Avenue,
Saint Louis, 63103, MO,
United States
Saint Louis, 63103, MO,
United States
1 314-621-3222
Utilities
Ameren Technographics
Ameren Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ameren and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8981 Ameren employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ameren has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Avature CRM for Candidate Relationship Management in 2016, ABB Ability Ellipse APM for Asset Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ameren is running and its propensity to invest more and deepen its relationship with Oracle , Avature , Centric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ameren revenues, which have grown to $7.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ameren intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ameren Tech Stack and Enterprise Applications
Ameren ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Ameren implemented Oracle Cloud ERP, deploying an ERP Financial solution to consolidate core financial and procurement workflows. The deployment targeted finance and procurement functions for Ameren, a United States utilities company with 8,981 employees, and emphasized Oracle Cloud Fusion capabilities for cloud-based ERP operations.
The implementation centered on Accounts Payable, Purchasing, Procurement, iSuppliers, and iExpense mobile modules, with hands-on configuration of the AP module and expense management workflows. Configuration activities included system table changes, development of test plans, and navigation tuning for Oracle Cloud Fusion, aligning with standard ERP Financial workflows such as invoice processing, purchase order lifecycle, supplier interactions, and expense submission and approvals.
Governance and process work was led by a senior Lead Business Analyst acting as liaison between business departments, key stakeholders, vendors, and IT, using JAD workshops, interviews, and business process workshops to elicit, document, analyze and validate requirements. The program established design review and signoff procedures, prioritized technology enhancements, managed knowledge capture and lessons learned, and defined training needs and change management approaches. The implementation used Waterfall, Iterative, and Agile SDLC approaches as appropriate, and leveraged Microsoft Office tools for deliverables, documentation, and stakeholder communication.
Operational coverage focused on Accounts Payable, Procurement, Purchasing, and expense management across finance and transactional business lines, with the BA team owning testing, issue resolution, and continuous improvement efforts to eliminate problems, improve user effectiveness, and improve system accuracy. Rollout activities included business process flow cataloging, creation of training materials and delivery plans, facilitation of signoff on design changes, and mentoring of other business analysts to support sustained adoption and governance.
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Expense Management | ERP |
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2014 | 2015 |
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Ameren HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2016 | 2016 |
In 2016 Ameren implemented Avature CRM for Candidate Relationship Management to power candidate engagement and sourcing on its public careers website at https://ameren.avature.net/Login/. The deployment positioned Avature CRM as the primary candidate engagement layer supporting recruiting and talent acquisition workflows within Ameren's HR organization, and it was provisioned to capture candidate profiles, manage talent pools, and drive career-site interactions. The implementation emphasized web-facing CRM capabilities to centralize candidate data and orchestrate outreach from the careers portal.
Avature CRM configuration at Ameren included standard Candidate Relationship Management capabilities such as configurable candidate profiles, talent pooling and segmentation, campaign and event management, candidate engagement automation, and configurable pipelines for nurturing passive and active candidates. Governance and process changes focused on consolidating candidate communication workflows under talent acquisition, standardizing outreach templates and routing rules, and operationalizing the careers site as the primary inbound channel for candidate relationship activities. The narrative reflects an HR-centric deployment of Avature CRM to support Ameren recruiting functions without presuming additional named system integrations.
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Core HR | HCM |
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2005 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Ameren ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABB Enterprise Software Group | Legacy | ABB Ability Ellipse APM | Asset Performance Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Ameren implemented ABB Ability Ellipse APM in the Asset Performance Management category. Ameren Illinois pursued visibility into timely data and a flexible, systematic and repeatable model, and ABB Ability Ellipse APM provided a fleet wide view of assets through a secure and extendible analytics platform.
The deployment emphasized connected asset lifecycle management workflows and consolidated analysis to standardize how asset health was evaluated. ABB Ability Ellipse APM gathered large volumes of information from multiple data silos, enabling asset health scoring, risk evaluation workflows, and analytics driven prioritization consistent with Asset Performance Management practices.
Operational coverage focused on fleet wide assets with explicit attention to transformers identified as high risk, which allowed maintenance and engineering groups to direct immediate resources based on asset risk. The implementation created a unified condition assessment and risk management surface for Ameren Illinois assets.
Governance evolved toward risk based maintenance and repeatable review processes informed by the ABB Ability Ellipse APM data model. Ameren prioritized high risk transformers for immediate action following the consolidated analysis delivered by ABB Ability Ellipse APM.
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Asset Performance Management | ERP Services and Operations |
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2011 | 2012 |
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Asset Performance Management | ERP Services and Operations |
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2022 | 2022 |
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Asset Performance Management | ERP Services and Operations |
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2017 | 2017 |
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Asset Performance Management | ERP Services and Operations |
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2019 | 2019 |
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2019 |
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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Facility Management | ERP Services and Operations |
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2021 | 2021 |
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Utilities Distribution Management | ERP Services and Operations |
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2011 | 2012 |
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Ameren Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2005 | 2005 |
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Analytics and BI | Analytics and BI |
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2020 | 2021 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Ameren Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Ameren Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Ameren Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Ameren CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2012 | 2013 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2018 | 2018 |
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Ameren ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2006 | 2006 |
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Ameren PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2022 | 2022 |
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Ameren PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Ameren PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Ameren IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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Network Management and Monitoring | IaaS |
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2006 | 2006 |
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Ameren CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extended Detection and Response (XDR) | CyberSecurity |
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2018 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ameren
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, HR Services and Employee Relations | Director | HR | |
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SVP, Corporate Communications & CHRO | VP | HR | |
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Senior Director, HR Services | Director | HR | |
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Vice President, Global Talent Acquisition | VP | HR | |
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Sr VP and CIO | VP | IT | |
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Assistant Treasurer, Director | Director | Treasury | |
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Vice President & Treasurer | VP | Treasury | |
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Director, Financial Systems & Commodity Settlements | Director | IT | |
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Assistant Corporate Controller | Director | Finance | |
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IT Director - Smart Grid Technologies | Director | IT | |
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Assistant Treasurer, Director Banking & Trust Investments | Director | Investment | |
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Senior Director ITOT, Digital Field Services and Innovation | Director | IT | |
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Senior Manager - IT Telecom Field Operations | Manager | IT | |
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General Manager - Digital Field Experience | Manager | IT | |
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Chief Customer and Technology Officer | CXO | Customer Service | |
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Director, Customer Engagement | Director | Customer Service | |
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Marketing and Advertising Manager | Manager | Marketing | |
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Marketing Manager | Manager | Marketing | |
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Senior Director, Corporate Communications | Director | Marketing | |
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Senior Director, HR Business Partners | Director | HR | |
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Manager of Data and Advanced Analytics | Manager | IT | |
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Manager - Data Analytics | Manager | IT | |
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Director, Digital Analytics & Automation | Director | IT | |
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Manager - Digital Analytics | Manager | IT | |
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Director of Digital Grid of the Future and Analytics | Director | IT | |
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Director IT | Director | Finance | |
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Senior Director Digital Corporate Services - Transformation | Director | IT | |
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Vice President, Technology and Operations | VP | IT | |
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Asset Management Engineer - Transmission Asset Management | Non Manager | Operations | |
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Manager, Asset & Investment Management | Manager | Investment | |
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Director, Asset Management & Trading | Director | Investment | |
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Senior Vice President Corporate Strategy, Innovation, Sustainability and Enterprise Risk | VP | Risk | |
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Manager - Quality Management | Manager | Finance | |
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Manager, Sustainability Programs and Compliance | Manager | Finance | |
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Senior Director Engineering | Director | R&D | |
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Senior Director ITOT & Digital Field Services | Director | IT | |
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Manager Field Operations Planning & Scheduling | Manager | Finance | |
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SVP Operations and Technical Services | VP | Operations | |
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Vice President Electric Operations | VP | Operations | |
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Director, Digital Customer Systems | Director | Customer Service | |
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Manager, Construction Services | Manager | Operations | |
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Manager, Field Operations Planning & Scheduling | Manager | Finance | |
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Manager, Event Management | Manager | Operations | |
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Facilities Manager | Manager | Operations | |
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Senior Director Portfolio & Facilities Management | Director | Operations | |
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SVP, Chief Digital & Information Officer | CXO | IT | |
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Director, Enterprise Analytics & Robotic Process Automation | Director | IT | |
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Senior Director, Digital Transformation Office | Director | IT | |
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Apps Being Evaluated by Ameren Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ameren IT executives and key decision makers. This section highlights Ameren's latest recorded technology evaluations, including Oracle Utilities Customer Care and Billing for Utilities Customer Care and Billing on 2025-11-03, Oracle Utilities Customer to Meter (C2M) for Utilities Customer Care and Billing on 2025-08-19, and Amazon Lex for Chatbots and Conversational AI on 2025-05-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ameren digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-03 | Ameren | Evaluated | Oracle | Oracle Utilities Customer Care and Billing | Utilities Customer Care and Billing | CRM |
| 2025-08-19 | Ameren | Evaluated | Oracle | Oracle Utilities Customer to Meter (C2M) | Utilities Customer Care and Billing | CRM |
| 2025-05-05 | Ameren | Evaluated | Amazon Web Services (AWS) | Amazon Lex | Chatbots and Conversational AI | AI-Powered Application |
| 2025-03-25 | Ameren | Evaluated |
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Payment Processing | ERP |
| 2025-01-27 | Ameren | Evaluated |
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Asset Performance Management | ERP Services and Operations |
| 2024-08-09 | Ameren | Evaluated |
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Call Center, Customer Experience | CRM |
FAQ - APPS RUN THE WORLD Ameren Technographics
Ameren is a Utilities organization based in United States,
with around 8981 employees and annual revenues of $7.62 billion.
Ameren operates a diverse technology stack with applications such as
Oracle Cloud ERP, Avature CRM and ABB Ability Ellipse APM,
covering areas like ERP Financial, Candidate Relationship Management and Asset Performance Management.
Ameren has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Avature and ABB Enterprise Software Group.
Ameren recently adopted applications including
SS&C Blue Prism in 2023, Hitachi Lumada APM (formerly ABB Power Grids Digital Enterprise) in 2022 and EpochField in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ameren’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ameren’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ameren technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.