American Armed Forces Mutual Aid Association
102 Sheridan Avenue,
Fort Myer, 22211-1110, VA,
United States
Fort Myer, 22211-1110, VA,
United States
1 703-707-4600
Non Profit
American Armed Forces Mutual Aid Association Technographics
American Armed Forces Mutual Aid Association Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Armed Forces Mutual Aid Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 American Armed Forces Mutual Aid Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Armed Forces Mutual Aid Association has purchased the following applications: Sapiens ApplicationPro for Insurance ERP in 2023, Olark Live Chat for Chatbots and Conversational AI in 2024, Sapiens Intelligence for Analytics and BI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Armed Forces Mutual Aid Association is running and its propensity to invest more and deepen its relationship with Sapiens International , London Computer Systems , Yardi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Armed Forces Mutual Aid Association revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Armed Forces Mutual Aid Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Armed Forces Mutual Aid Association Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens ApplicationPro | Insurance ERP | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023 the American Armed Forces Mutual Aid Association selected Sapiens ApplicationPro as part of Sapiens Pro Series Customer Acquisition SaaS solution for Insurance ERP. The implementation target addresses AAFMAA's nonprofit mission to serve military families and Veterans, driven by requirements for modern, responsive functionality and 24/7 platform access to support increased transaction volume and complexity.
The deployment bundles Sapiens ApplicationPro with IllustrationPro, UnderwritingPro, and Intelligence to create an automated digital point of sale decisioning stack. Configuration focuses on end-to-end submission-to-commission workflows, automated underwriting decisioning, sales illustration generation, and embedded intelligence for decision support, leveraging Sapiens pre-integrated, low-code capabilities typical of cloud-based Insurance ERP systems.
Architecturally the solution is delivered as a cloud SaaS platform with robust cloud access and agent toolkit integrations to ensure data accuracy and process flexibility. Integrations explicitly include agent toolkit connections and instant evidence sources to enable immediate decisioning for life and annuity products, improving agent front-end submission processes and underwriting intake automation.
Governance and rollout are scoped to customer acquisition, sales agent interfaces, underwriting operations, and member servicing, with an implementation completion target in second-quarter 2024. The stated outcomes include supporting new customer acquisition, delivering timely, quality products and services to members and their families, and strengthening AAFMAA's long-term financial performance as described by AAFMAA and Sapiens.
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Insurance ERP | ERP Services and Operations |
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2023 | 2024 |
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Insurance ERP | ERP Services and Operations |
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2023 | 2024 |
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Real Estate Property Management | ERP Services and Operations |
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2020 | 2020 |
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Real Estate Property Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens Intelligence | Analytics and BI | Analytics and BI | n/a | 2023 | 2024 |
In 2023, the American Armed Forces Mutual Aid Association selected Sapiens Intelligence as part of Sapiens Pro Series Customer Acquisition SaaS solution. The deployment explicitly positions Sapiens Intelligence, categorized as Analytics and BI, to support customer acquisition, underwriting decisioning, and agent driven point of sale workflows for AAFMAA.
The implementation bundles Sapiens ApplicationPro, IllustrationPro, UnderwritingPro, and Sapiens Intelligence into a unified digital point of sale decisioning solution. Functional modules implemented include application intake and submission handling, illustration generation, automated underwriting decisioning, analytics driven evidence evaluation, and an agent toolkit designed to ensure data accuracy and process flexibility for life and annuity products.
Deployment uses Sapiens cloud based SaaS architecture with 24/7 platform access and pre integrated, low code capabilities to accelerate configuration and ongoing updates. Integrations called out in vendor materials include agent toolkit integrations and instant evidence sources to enable immediate decisioning, and the rollout is scoped to support AAFMAA customer acquisition channels, agents, underwriting, and member service functions with an implementation completion target during second quarter 2024.
Governance and workflow restructuring emphasize centralizing customer acquisition workflows and automating the submission to commission experience so underwriting and distribution use consistent decision logic and analytics. AAFMAA has stated the solution will support new customer acquisition, address increasing transaction volume and complexity, enable timely delivery of products and services, and strengthen long term financial performance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2010 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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Application Performance Management | ITSM |
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2015 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Performance and Planning, Asset and Wealth Management | Investment Management |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at American Armed Forces Mutual Aid Association
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Armed Forces Mutual Aid Association Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD American Armed Forces Mutual Aid Association Technographics
American Armed Forces Mutual Aid Association is a Non Profit organization based in United States,
with around 150 employees and annual revenues of $130.0 million.
American Armed Forces Mutual Aid Association operates a diverse technology stack with applications such as
Sapiens ApplicationPro, Olark Live Chat and Sapiens Intelligence,
covering areas like Insurance ERP, Chatbots and Conversational AI and Analytics and BI.
American Armed Forces Mutual Aid Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sapiens International and Olark.
American Armed Forces Mutual Aid Association recently adopted applications including
Olark Live Chat in 2024, Acoustic Analytics (formerly IBM Tealeaf) in 2024 and Heap Analytics in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Armed Forces Mutual Aid Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Armed Forces Mutual Aid Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Armed Forces Mutual Aid Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.