New York, 10004, NY,
United States
American Civil Liberties Union Technographics
American Civil Liberties Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Civil Liberties Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 American Civil Liberties Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Civil Liberties Union has purchased the following applications: Equifax LawLogix Edge for Case Management in 2010, Zoom for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Civil Liberties Union is running and its propensity to invest more and deepen its relationship with Equifax , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Civil Liberties Union revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Civil Liberties Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Civil Liberties Union Tech Stack and Enterprise Applications
American Civil Liberties Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax LawLogix Edge | Case Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, the American Civil Liberties Union implemented Equifax LawLogix Edge as its Case Management application. The deployment centralized immigration related legal casework, consolidating client intake, case lifecycle tracking, and case assignment across the organization's legal teams.
Configuration emphasized case intake and triage workflows, document generation and management, calendaring for deadlines, and structured case notes for evidence and beneficiary tracking. The implementation incorporated forms automation for immigration filings and template driven workflows consistent with LawLogix immigration Case Management capabilities. Reporting and dashboard functions were provisioned to provide caseload visibility and operational reporting for supervisors and program managers.
Operational coverage included legal advocates, intake specialists, and case handlers within the ACLU legal practice, with governance controls configured for role based access controls, audit trails, and permissions aligned to client confidentiality requirements. Training and process standardization focused on consistent intake procedures, workflow handoffs, and document handling to enforce procedural compliance. Equifax LawLogix Edge served as the centralized Case Management system for the American Civil Liberties Union.
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American Civil Liberties Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, the American Civil Liberties Union deployed Zoom for Audio Video and Web Conferencing. Zoom is embedded on the ACLU website to provide public-facing meeting access and hosted events directly from web pages. The American Civil Liberties Union uses Zoom for Audio Video and Web Conferencing to support public webinars, town halls, and internal meetings for advocacy and communications functions.
The deployment leverages meeting and webinar capabilities of Zoom, with web-embedded join flows and recording playback exposed on site. Operational scope emphasizes public-facing event delivery and internal collaboration workflows, driven by site-based registration and access links. Governance and process attention centers on scheduling, public registration pages, and publishing meeting artifacts to the website to support stakeholder engagement.
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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American Civil Liberties Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 the American Civil Liberties Union implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature into web-based workflows to capture legally binding signatures for web forms and to support internal document approval and intake processes that serve legal and advocacy functions. The implementation uses template-driven envelope creation and configurable signer authentication to standardize signature flows across web touchpoints.
Technically the implementation is structured as an embedded signing integration within the ACLU website, with document templates, automated envelope routing, audit trail and certificate of completion capabilities configured to preserve chain of custody and evidentiary records. Operational governance centers on standardized templates and signing policies managed by legal and compliance stakeholders, with workflow orchestration to route signed documents to internal teams. The solution emphasizes web session continuity and secure signer verification as core controls for public and internal signature flows.
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American Civil Liberties Union eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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American Civil Liberties Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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American Civil Liberties Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American Civil Liberties Union
Apps Being Evaluated by American Civil Liberties Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-04 | American Civil Liberties Union | Evaluated | Criteria | Criteria Assesments | Talent Assessment | HCM |