American Optometric Association
243 N. Lindbergh Blvd.,
St. Louis, 63141-7881, MO,
United States
St. Louis, 63141-7881, MO,
United States
1 314-597-1939
Professional Services
American Optometric Association Technographics
American Optometric Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Optometric Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 American Optometric Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Optometric Association has purchased the following applications: Docebo LMS for Learning and Development in 2021, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Optometric Association is running and its propensity to invest more and deepen its relationship with Docebo , TeamSupport , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Optometric Association revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Optometric Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Optometric Association Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, American Optometric Association implemented Docebo LMS on its website. Docebo LMS is deployed as a Learning and Development application to deliver member education and continuing professional development content for optometrists and affiliated staff.
The Docebo LMS implementation emphasizes standard learning management capabilities, including content management and course cataloging, learner profiles and enrollment workflows, assessment and certification management, and reporting and analytics for compliance tracking. Configuration work focused on course structuring, lesson sequencing, and assessment rules consistent with professional continuing education delivery.
The platform is delivered via aoa.org, providing web access for members and practitioners across the United States and embedding learning access within the association’s public site. Operational scope centers on the education and professional development functions, enabling online course delivery and certificate issuance to support member continuing education requirements.
Governance is organized around content ownership and administrator controls within the association’s education team, with established workflows for course publication, learner enrollment, and certificate administration. The implementation uses Docebo LMS functional terminology for content governance, enrollment processing, and learner reporting to align system operation with existing continuing education processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 the American Optometric Association deployed TeamSupport SnapEngage on its public website, implementing a Chatbots and Conversational AI capability to handle member and public support inquiries. The initial deployment emphasized web-based conversational access for member services and public-facing contact workflows.
TeamSupport SnapEngage was configured to provide live chat sessions, proactive engagement prompts, canned responses, and human agent handoff, reflecting common Chatbots and Conversational AI functional modules. Configuration work focused on chat session orchestration, templated messaging, and analytics instrumentation to support membership communications and support operations.
The implementation is hosted on the AOA website and scoped to support member services and public inquiry channels across the United States, embedding conversational workflows into existing support processes. Governance centered on chat routing rules, agent triage procedures, and template management to ensure consistent responses and clear handoff protocols, aligning the American Optometric Association TeamSupport SnapEngage Chatbots and Conversational AI deployment with day-to-day customer service and membership support functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, American Optometric Association implemented Zoom as its Audio Video and Web Conferencing solution. The deployment is visible on the AOA public website, where Zoom is used to deliver member-facing webinars and virtual meetings while also supporting internal staff collaboration.
The implementation follows a cloud-hosted SaaS architecture, with Zoom sessions invoked from embedded join links and event pages on the organization website. Configuration centers on core Audio Video and Web Conferencing capabilities, including scheduled meetings and webinars, screen sharing, session recording, and participant management to support live education and interactive sessions.
Operational scope encompasses association staff and member engagement functions, including continuing education delivery, committee meetings, and member services, with event listings and join links managed through the website content workflows. Governance focuses on scheduling, moderation, and content publishing processes to maintain consistent delivery of virtual events and a standardized member experience.
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at American Optometric Association
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Optometric Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Optometric Association IT executives and key decision makers. This section highlights American Optometric Association's latest recorded technology evaluations, including Expo Logic for Event Management on 2025-10-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Optometric Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD American Optometric Association Technographics
American Optometric Association is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $26.0 million.
American Optometric Association operates a diverse technology stack with applications such as
Docebo LMS, TeamSupport SnapEngage and Zoom,
covering areas like Learning and Development, Chatbots and Conversational AI and Audio Video and Web Conferencing.
American Optometric Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Docebo, TeamSupport and Zoom Video Communications.
American Optometric Association recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Docebo LMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Optometric Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Optometric Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Optometric Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.