American Seafoods
Market Place Tower 2025 First Avenue, Suite 900,
Seattle, 98121, WA,
United States
Seattle, 98121, WA,
United States
1 206-448-0300
Consumer Packaged Goods
American Seafoods Technographics
American Seafoods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Seafoods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 American Seafoods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Seafoods has purchased the following applications: Access CartaHR for HR Service Delivery in 2019, ServiceNow Field Service Management for Field Service Management in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Seafoods is running and its propensity to invest more and deepen its relationship with Access Information Management , KnowBe4 , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Seafoods revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Seafoods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Seafoods Tech Stack and Enterprise Applications
American Seafoods HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Access Information Management | Legacy | Access CartaHR | HR Service Delivery | HCM | n/a | 2019 | 2019 |
In 2019, American Seafoods implemented Access CartaHR, a Human Resources application from Access Information Management, to digitize and centralize crew and employee contract documentation. The HR-focused implementation concentrated on United States operations serving Washington and Alaska, consolidating more than 31,000 pages of contracts for maritime crew and shore personnel into a single managed repository.
Access CartaHR was configured to provide document capture and indexed repository capabilities, onboarding document workflows, searchable metadata, and role-based access controls to support audit and compliance readiness. Functional deployment emphasized digital contract ingestion, metadata indexing for fast retrieval, and automated onboarding document checklists consistent with Human Resources document management practices.
Operational scope included HR teams supporting vessels and shore facilities, with governance aligned to centralized retention and audit workflows to standardize contract handling across sites. The implementation reduced HR administrative time by roughly 35 percent, about 2,000 hours annually, while improving onboarding efficiency, document searchability, and audit preparedness using Access CartaHR.
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Learning and Development | HCM |
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2022 | 2022 |
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American Seafoods ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Field Service Management | Field Service Management | ERP Services and Operations | HandCloud | 2024 | 2024 |
In 2024, American Seafoods deployed ServiceNow Field Service Management to extend its existing ServiceNow IT Service Management and IT Asset Management footprint and to centralize onshore and offshore operational workflows. The ServiceNow Field Service Management implementation targets crew rotation and vessel turnaround processes across the company’s seven processing vessels and supporting onshore teams, treating crew members as the field force and aligning trip planning with operational schedules and resource constraints.
The implementation configures ServiceNow Field Service Management work orders and work order tasks to model each vessel trip and crew rotation, and leverages a ServiceNow portal and service catalog to provide self-service for routine IT support for both onboard crews and shore staff. Functional modules include incident management driven by the ITSM workflow, IT asset lifecycle tracking from ITAM with visibility surfaced in the ServiceNow CMDB, and FSM scheduling and work orchestration capabilities configured to support season-level planning, budgeting, and resourcing for each trip.
Architecturally the solution consolidates data on the ServiceNow platform, using ServiceNow’s integration tools to synchronize personnel records with the company HR system so that crew assignments and employment details are available in a single secure location. FSM updates can be entered in real time by onshore HR teams or by the Purser or Mate onboard, and data is consolidated in the ServiceNow CMDB to provide unified visibility for vessel managers and IT support teams. HandCloud served as the implementation partner, delivering FSM configuration and demonstrating how FSM maps to American Seafoods’ operational workflows.
Governance and process reengineering accompanied the rollout, with FSM used to formalize collaborative workflows between vessel managers, purser roles, HR, and shore-based operations teams. Crew changes and role assignments are now managed as system-driven events in FSM, supporting compliance reporting needs and enabling simultaneous access to records for the US Coast Guard and internal stakeholders. The project emphasized operational controls, single data model governance, and the extension of asset management practices toward operational technologies.
Explicit outcomes reported include improved visibility and control of distributed IT hardware through ITAM and the CMDB, 24/7 information sharing between onshore and offshore teams, and a reduction in crew update turnaround time from 24 to 48 hours down to minutes for updates made through FSM. The company is also exploring ServiceNow built-in generative AI capabilities to derive further operational insights and to support future sustainability and performance initiatives.
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American Seafoods Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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American Seafoods Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2013 | 2013 |
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American Seafoods CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2018 | 2018 |
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American Seafoods IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2023 | 2023 |
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American Seafoods ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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American Seafoods TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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American Seafoods IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Network Virtualisation | IaaS |
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2021 | 2021 |
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American Seafoods CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at American Seafoods
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Director of IT Operations | Director | IT | |
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Service Desk Manager | Manager | IT | |
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Sr. Human Resources Director, Fleet | Director | HR | |
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Vessel HR Manager | Manager | HR | |
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Port Engineer Director | Director | IT | |
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Apps Being Evaluated by American Seafoods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Seafoods IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Seafoods digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD American Seafoods Technographics
American Seafoods is a Consumer Packaged Goods organization based in United States,
with around 1400 employees and annual revenues of $550.0 million.
American Seafoods operates a diverse technology stack with applications such as
Access CartaHR, ServiceNow Field Service Management and Microsoft 365,
covering areas like HR Service Delivery, Field Service Management and Collaboration.
American Seafoods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Access Information Management, ServiceNow and Microsoft.
American Seafoods recently adopted applications including
DocuSign eSignature in 2025, Sectigo SSL in 2025 and ServiceNow Field Service Management in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Seafoods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Seafoods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Seafoods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.