Philadelphia, 19113, PA,
United States
AmeriHealth Caritas Pennsylvania Technographics
AmeriHealth Caritas Pennsylvania Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AmeriHealth Caritas Pennsylvania and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 AmeriHealth Caritas Pennsylvania employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmeriHealth Caritas Pennsylvania has purchased the following applications: SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2013, Exela PCH Global for Revenue Cycle Management in 2023, Zoom for Audio Video and Web Conferencing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmeriHealth Caritas Pennsylvania is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Exela Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmeriHealth Caritas Pennsylvania revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmeriHealth Caritas Pennsylvania intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AmeriHealth Caritas Pennsylvania Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela PCH Global | Revenue Cycle Management | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023, AmeriHealth Caritas Pennsylvania provisioned Exela PCH Global as an alternative claims submission channel after a security incident caused an interruption at the Change Healthcare electronic data interchange clearinghouse. Exela PCH Global was used to enable direct claims entry into the payer claims processing system and to support Revenue Cycle Management for AmeriHealth Caritas Pennsylvania, AmeriHealth Caritas Pennsylvania Community HealthChoices CHC, and AmeriHealth Caritas Pennsylvania VIP Care Providers.
The deployment emphasized manual claims capture and submission workflows, with providers registering on the PCH Global web portal and selecting Payor as the referral source during sign up. Functional capabilities implemented included direct claims entry, user account registration, promo code based fee waivers using Exela-EDI, and access to a PCH Global Registration manual hosted in the portal Resource Menu. The solution mirrored the claim submission functionality previously available through the NaviNet provider portal by enabling provider-side claim construction and electronic transmission.
Operational coverage focused on external provider organizations interacting with AmeriHealth Caritas Pennsylvania reimbursement processes, rather than internal back office reconfiguration. Exela PCH Global functioned as an alternate EDI channel into the existing claims processing pathway, ingesting manually entered claims for adjudication by the payer claims system while the Change Healthcare clearinghouse was unavailable. Providers were instructed to register at https://pchhealth.global and complete self-service registration steps to gain access.
Governance for the interim rollout assigned provider organizations frontline submission responsibility, while AmeriHealth Caritas Pennsylvania retained Provider Services as the escalation point for questions and noted Provider Services could not accelerate payment processing. The interim arrangement was positioned as a temporary operational workaround to restore claim intake continuity, with portal-hosted documentation and registration controls used to standardize provider onboarding.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AmeriHealth Caritas Pennsylvania
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AmeriHealth Caritas Pennsylvania Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||