Bayan Lepas, 11900,
Malaysia
Ametek Engineered Materials Technographics
Ametek Engineered Materials Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ametek Engineered Materials and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Ametek Engineered Materials employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ametek Engineered Materials has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2019, Zendesk Chat for Chatbots and Conversational AI in 2019, Sitecore CMS for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ametek Engineered Materials is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ametek Engineered Materials revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ametek Engineered Materials intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ametek Engineered Materials Tech Stack and Enterprise Applications
Ametek Engineered Materials ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Ametek Engineered Materials implemented Microsoft Dynamics NAV as its ERP Financial system at the Bayan Lepas Malaysia site. The deployment centers on core finance and accounting operations, with Microsoft Dynamics NAV used as the transactional system for purchase, sales, inventory and bank posting workflows.
Configuration emphasized accounts payable controls and purchase processing, including three way matching checks across invoice, purchase receipt and purchase order. Finance staff routinely book purchase invoices and credit notes into Microsoft Dynamics NAV and arrange sales invoices with associated customs records, reflecting typical ERP Financial module usage for AP, AR and inventory ledger maintenance.
Operational coverage includes the Finance department and production level inventory auditing within the Production department, where Navision supports internal audit activities and the preparation of documents for external audit review. Bank payment details are captured into Excel as a reconciliation step, indicating a manual handoff between Microsoft Dynamics NAV postings and spreadsheet based bank reconciliation processes.
Governance and workflow practices documented by the finance team include control checks of invoices and payment records, reconciliation of vendor accounts against supplier statements, photostating and filing originals for employee claims and utilities, and attaching copy invoices to payment vouchers. These procedures signal a structured operational model around Microsoft Dynamics NAV for transaction control, audit readiness and monthly reconciliation processes.
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Ametek Engineered Materials AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Ametek Engineered Materials implemented Zendesk Chat on its corporate website. The Zendesk Chat deployment is categorized as Chatbots and Conversational AI and was provisioned as a website embedded chat widget to capture and route inbound visitor inquiries.
The implementation emphasized core Chatbots and Conversational AI capabilities, including live chat routing, session handoff to human agents, canned responses, and conversation transcript capture. Operational scope covered web inquiry handling and customer support workflows for the company’s Malaysia site, with configuration of business hours, response templates, and role based agent access to align chat activity with existing support queues and agent workflows.
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Ametek Engineered Materials Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Ametek Engineered Materials implemented Sitecore CMS on its Malaysia corporate website. Sitecore CMS is used as a Web Content Management solution to centralize content authoring and delivery for the site and to manage localized content under the my regional site, serving marketing and communications needs.
The implementation leverages Sitecore CMS capabilities common to Web Content Management deployments, including content authoring, presentation templates, media library management, publishing workflows, and multi site content management. Operational ownership is concentrated in marketing and web operations teams, who manage the content lifecycle and approvals through Sitecore's role based authoring and publishing controls, and govern editorial workflows for the Malaysia web presence.
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Ametek Engineered Materials CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ametek Engineered Materials ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Ametek Engineered Materials TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Ametek Engineered Materials PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Ametek Engineered Materials IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ametek Engineered Materials CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ametek Engineered Materials
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ametek Engineered Materials Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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