Amulet Protocol Technographics
Amulet Protocol Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amulet Protocol and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Amulet Protocol employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amulet Protocol has purchased the following applications: Microsoft 365 for Collaboration in 2021, Mava for Customer Support in 2023, Microsoft Azure Monitor for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amulet Protocol is running and its propensity to invest more and deepen its relationship with Microsoft , Koia Global , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amulet Protocol revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amulet Protocol intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amulet Protocol Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Koia Global | Legacy | Mava | Customer Support | CRM | n/a | 2023 | 2023 |
In 2023, Amulet Protocol deployed Mava on their website as a Customer Support application to handle client-facing inquiries for its professional services operations. Amulet Protocol uses Mava for Customer Support to centralize incoming requests and maintain a persistent conversation record accessible to its small operations team. The implementation embeds the full Mava web widget on the corporate site, positioning the website as the primary support channel rather than a separate portal. This configuration aligns the application, company, and business function in a single web-hosted support layer.
The Mava implementation configures core Customer Support capabilities common to the category, including a web chat interface, session history and transcripts, lightweight ticket creation and assignment, canned responses, and a centralized shared inbox for a compact team. Configuration is proportionate to a 15 person organization, with role-based access and simple routing rules to route inquiries to operations and client success personnel. Automation is focused on triage workflows and templated responses rather than extensive enterprise orchestration.
Operational coverage is limited to client services and operations, with a rollout delivered via the website and managed by internal staff. Governance centers on conversational standards, knowledge base content ownership, response template maintenance, and defined routing and escalation rules to ensure consistent handling of inbound requests. No system integrator or prior named platform is referenced in the deployment notes.
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Amulet Protocol
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amulet Protocol Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||