AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Amulet Protocol Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Koia Global Legacy Mava Customer Support CRM n/a 2023 2023
In 2023, Amulet Protocol deployed Mava on their website as a Customer Support application to handle client-facing inquiries for its professional services operations. Amulet Protocol uses Mava for Customer Support to centralize incoming requests and maintain a persistent conversation record accessible to its small operations team. The implementation embeds the full Mava web widget on the corporate site, positioning the website as the primary support channel rather than a separate portal. This configuration aligns the application, company, and business function in a single web-hosted support layer. The Mava implementation configures core Customer Support capabilities common to the category, including a web chat interface, session history and transcripts, lightweight ticket creation and assignment, canned responses, and a centralized shared inbox for a compact team. Configuration is proportionate to a 15 person organization, with role-based access and simple routing rules to route inquiries to operations and client success personnel. Automation is focused on triage workflows and templated responses rather than extensive enterprise orchestration. Operational coverage is limited to client services and operations, with a rollout delivered via the website and managed by internal staff. Governance centers on conversational standards, knowledge base content ownership, response template maintenance, and defined routing and escalation rules to ensure consistent handling of inbound requests. No system integrator or prior named platform is referenced in the deployment notes.
Tag Management CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Amulet Protocol

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Amulet Protocol Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amulet Protocol IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amulet Protocol digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Amulet Protocol Technographics
Amulet Protocol is a Professional Services organization based in Singapore, with around 15 employees and annual revenues of $2.0 million.
Amulet Protocol operates a diverse technology stack with applications such as Microsoft 365, Mava and Microsoft Azure Monitor, covering areas like Collaboration, Customer Support and Application Performance Management.
Amulet Protocol has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Koia Global.
Amulet Protocol recently adopted applications including Mava in 2023, Pathwire Mailgun in 2023 and Google Tag Manager in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amulet Protocol’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Amulet Protocol’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amulet Protocol technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.