Amman, 11195,
Jordan
Arab Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arab Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7342 Arab Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arab Bank has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Finastra Misys FusionBanking Equation for Core Banking in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arab Bank is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arab Bank revenues, which have grown to $2.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arab Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Misys FusionBanking Equation | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 | In 2021 Arab Bank implemented Finastra Misys FusionBanking Equation as its Core Banking platform to centralize payments, transfers, backend services and credit risk workflows across the bank. The implementation targeted payments processing, customer certificate management, STP for inward and outward transfers, and integration with an IFRS9 credit risk feed, aligning the Finastra Misys FusionBanking Equation application with core banking operational functions. Configuration and module work focused on the Equation core banking APIs and included deployment of the Clean Payment core module, Misys SWIFT/ACH Message Payment Manager MPM, ARAMEX ISO PAIN incoming message handling, and backend new services. The project team executed inward payments process re-engineering, outward payments process re-engineering, customer certificates process re-engineering, and STP for transfers, while coordinating IFRS9 integration with a Moody’s credit risk solution. The technical architecture leveraged the bank’s iSeries AS400 stack with DB2i and MS SQL Server, using RPGLE, CL, VB.NET, VB scripts and JavaScript for extensions and integrations. The team introduced an integration design that used iSeries subsystems and MQ to connect with IIB and EBS, creating a service oriented architecture layer for BPM and ODM interactions and enabling Equation core APIs to interoperate with enterprise middleware. Deployments included on-site implementations across Middle East centers, Gulf locations, North Africa and Singapore to support regional operational coverage. Governance and rollout adhered to formal SDLC artifacts including RDD and BRD documents, SRS, SDS, SRA, master test plans and test cases, with structured UAT, business acceptance reviews and post implementation handover. Arab Bank maintained a single point of contact for communications with Misys Finastra, managed vendor negotiations and delivery oversight, provided audit and compliance support, and ran training and onboarding for local teams. The program closed named projects on planned timelines including inward payments re-engineering, customer certificates re-engineering, outward payments re-engineering, backend new services, Misys MPM, ARAMEX ISO PAIN incoming messages, STP for transfers, IFRS9 integration and the Misys Clean Payment core module. | |
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Video Interviewing | HCM |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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