Arab Bank
Shaker Ebn Zeid St. - Shmeisani,
Amman, 11195,
Jordan
Amman, 11195,
Jordan
962 6 560-0000
Banking and Financial Services
Arab Bank Technographics
Arab Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arab Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7342 Arab Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arab Bank has purchased the following applications: EVA SSESS Video Interviewing for Video Interviewing in 2021, Finastra Misys FusionBanking Equation for Core Banking in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arab Bank is running and its propensity to invest more and deepen its relationship with Elevatus , Finastra , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arab Bank revenues, which have grown to $2.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arab Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arab Bank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Elevatus | Legacy | EVA SSESS Video Interviewing | Video Interviewing | HCM | n/a | 2021 | 2021 |
In 2021 Arab Bank implemented EVA SSESS Video Interviewing to support talent acquisition and high volume candidate screening across the Middle East, with Arab Bank named by Elevatus in press materials as a customer using the solution. The deployment is cited in Elevatus milestone reporting that surpassed one million video assessments completed worldwide, and the use case is described as focused on video assessments for hiring workflows in Jordan and the surrounding region.
The EVA SSESS Video Interviewing implementation centered on asynchronous video assessments, structured evaluation workflows, configurable question sets, automated scheduling and interviewer assignment, and reporting dashboards for recruiter review. Configuration emphasized standardized assessment templates and reviewer scoring rubrics to support consistent screening at scale, reflecting core Video Interviewing functional modules such as candidate recording, evaluator scoring, and aggregate assessment reporting.
Operational coverage was within HR and talent acquisition teams regionally, using the EVA SSESS Video Interviewing platform to handle high volume screening workflows and to centralize reviewer processes. Governance activities included standardizing assessment templates and reviewer workflows to improve consistency in screening, and the deployment was presented by Elevatus as part of its broader run rate of video assessments completed for customers.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Misys FusionBanking Equation | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Arab Bank implemented Finastra Misys FusionBanking Equation as its Core Banking platform to centralize payments, transfers, backend services and credit risk workflows across the bank. The implementation targeted payments processing, customer certificate management, STP for inward and outward transfers, and integration with an IFRS9 credit risk feed, aligning the Finastra Misys FusionBanking Equation application with core banking operational functions.
Configuration and module work focused on the Equation core banking APIs and included deployment of the Clean Payment core module, Misys SWIFT/ACH Message Payment Manager MPM, ARAMEX ISO PAIN incoming message handling, and backend new services. The project team executed inward payments process re-engineering, outward payments process re-engineering, customer certificates process re-engineering, and STP for transfers, while coordinating IFRS9 integration with a Moody’s credit risk solution.
The technical architecture leveraged the bank’s iSeries AS400 stack with DB2i and MS SQL Server, using RPGLE, CL, VB.NET, VB scripts and JavaScript for extensions and integrations. The team introduced an integration design that used iSeries subsystems and MQ to connect with IIB and EBS, creating a service oriented architecture layer for BPM and ODM interactions and enabling Equation core APIs to interoperate with enterprise middleware. Deployments included on-site implementations across Middle East centers, Gulf locations, North Africa and Singapore to support regional operational coverage.
Governance and rollout adhered to formal SDLC artifacts including RDD and BRD documents, SRS, SDS, SRA, master test plans and test cases, with structured UAT, business acceptance reviews and post implementation handover. Arab Bank maintained a single point of contact for communications with Misys Finastra, managed vendor negotiations and delivery oversight, provided audit and compliance support, and ran training and onboarding for local teams. The program closed named projects on planned timelines including inward payments re-engineering, customer certificates re-engineering, outward payments re-engineering, backend new services, Misys MPM, ARAMEX ISO PAIN incoming messages, STP for transfers, IFRS9 integration and the Misys Clean Payment core module.
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Arab Bank implemented Cisco Webex Meetings on their website to provide browser-based conferencing and scheduled virtual sessions. Cisco Webex Meetings is deployed as a web-embedded Audio Video and Web Conferencing solution, exposing meeting join flows and session booking directly from public site pages and supporting core conferencing capabilities such as live video, audio, screen sharing, recording, meeting moderation, and participant management.
The deployment is oriented toward customer engagement and remote collaboration, with Cisco Webex Meetings supporting customer-facing interactions and employee conferencing across business functions. Administrative configuration is managed through vendor management controls to enforce meeting templates, access controls, recording retention settings, and security policies, aligning the Cisco Webex Meetings Audio Video and Web Conferencing footprint with Arab Bank operational workflows for virtual client sessions and distributed team meetings.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Arab Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Arab Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arab Bank IT executives and key decision makers. This section highlights Arab Bank's latest recorded technology evaluations, including SailPoint Identity Platform for Identity and Access Management (IAM) on 2025-12-18, IBM AS/400 for ERP Financial on 2024-11-17, and FinnOne Neo Customer Acquisition System (CAS) for Loan Management on 2024-10-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arab Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Arab Bank Technographics
Arab Bank is a Banking and Financial Services organization based in Jordan,
with around 7342 employees and annual revenues of $2.53 billion.
Arab Bank operates a diverse technology stack with applications such as
EVA SSESS Video Interviewing, Finastra Misys FusionBanking Equation and Cisco Webex Meetings,
covering areas like Video Interviewing, Core Banking and Audio Video and Web Conferencing.
Arab Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Elevatus, Finastra and Cisco Systems.
Arab Bank recently adopted applications including
EVA SSESS Video Interviewing in 2021, Finastra Misys FusionBanking Equation in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arab Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arab Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arab Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.