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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Arawa Park Hotel Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Myma Digital Legacy Myma Digital Multi-Channel Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2024 2024 In 2024, Arawa Park Hotel implemented Myma Digital Multi-Channel Chatbot. The Myma Digital Multi-Channel Chatbot is deployed on the Arawa Park Hotel website and serves as the hotel's primary Chatbots and Conversational AI touch point for guest inquiries and pre-arrival engagement. Deployment uses a web-embedded conversational interface that exposes guided FAQ flows and structured booking inquiry capture, aligning the application to reservations and guest services workflows. The scope is focused on front desk, reservations, and guest communications for the 85 employee leisure and hospitality operator based in New Zealand. Myma Digital Multi-Channel Chatbot was configured with category-aligned capabilities including intent-driven conversation paths, fallback response handling, and human handover triggers to staff. Operational ownership rests with hotel operations who maintain the response scripts and knowledge base, supported by routine review cycles for conversational content and escalation rules. Conversation logs and basic analytics are collected for operational monitoring and iterative tuning of conversational flows, while governance emphasizes scripted escalation to human agents and periodic content updates to reflect seasonal or promotional changes.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2024 2024
Content Delivery Network IaaS 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Engagement, Customer Loyalty CRM 2023 2023
Customer Experience CRM 2023 2023
Customer Experience CRM 2023 2023
Customer Support CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Tag Management CRM 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce Fraud Protection eCommerce 2023 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Hotel Property Management ERP Services and Operations 2023 2023
Reservation and Booking Management ERP Services and Operations 2023 2023
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2023 2023
Payment Processing ERP Financial Management 2023 2023
IT Decision Makers and Key Stakeholders at Arawa Park Hotel
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Arawa Park Hotel Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Arawa Park Hotel Technographics

Arawa Park Hotel is a Leisure and Hospitality organization based in New Zealand, with around 85 employees and annual revenues of $5.0 million.

Arawa Park Hotel operates a diverse technology stack with applications such as New Relic APM, Myma Digital Multi-Channel Chatbot and Cloudflare CDN, covering areas like Application Performance Management, Chatbots and Conversational AI and Content Delivery Network.

Arawa Park Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as New Relic, Myma Digital and Cloudflare.

Arawa Park Hotel recently adopted applications including Myma Digital Multi-Channel Chatbot in 2024, Cloudflare CDN in 2024 and New Relic APM in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Arawa Park Hotel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Arawa Park Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Arawa Park Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.