Arcbest
8401 McClure Drive,
Fort Smith, 72916, AR,
United States
Fort Smith, 72916, AR,
United States
1 800-610-5544
Transportation
Arcbest Technographics
Arcbest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arcbest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Arcbest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arcbest has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2020, Cornerstone Classroom for Audio Video and Web Conferencing in 2016, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arcbest is running and its propensity to invest more and deepen its relationship with Workday , Apree Health, formerly Castlight Health and Vera Whole Health , Avature or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arcbest revenues, which have grown to $4.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arcbest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arcbest Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, ArcBest provisioned Workday Absence Management across its Workday platform to centralize absence policy enforcement and time away tracking as part of its Absence and Leave Management capability. The deployment was managed through the ArcBest People Services team in Fort Smith, AR, with the Workday Security Analyst role responsible for platform security architecture and ongoing governance.
Workday Absence Management was configured alongside core Workday modules including HCM Core, Business Processes, Security, Time, Payroll, Benefits, and Reporting to support absence plans, eligibility rules, and automated approval workflows. Security configuration emphasized user based, role based, domain security and business process security, with report reviews and access controls designed into the configuration set.
Integrations and operational coverage included coordination with internal and external systems to manage APIs and data extracts transmissions, and attention to interfaces that touch applicant tracking and other HR adjacent systems. The implementation supported cross functional use by Human Resources, Compensation, Talent, Time, Absence, Benefits, Integrations, and Reporting teams, with daily operational support provided to end users.
Governance was formalized through release coordination, testing and deployment of security configuration into non production and production environments, creation and maintenance of organization security roles, and documentation and record keeping for technical change requests. Controls and compliance responsibilities included designing and testing Workday IT and SOX controls, producing audit results with auditing and IT teams, developing security training materials, and monitoring Workday Community updates to identify release impacts and enhancement opportunities.
|
|
|
|
|
Benefits Administration | HCM |
|
2020 | 2020 |
|
|
|
|
|
Benefits Administration | HCM |
|
2017 | 2018 |
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Compensation Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2024 | 2024 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting | HCM |
|
2016 | 2017 |
|
|
|
|
|
Talent Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2020 | 2020 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Classroom | Audio Video and Web Conferencing | Collaboration | n/a | 2016 | 2016 |
In 2016, Arcbest implemented Cornerstone Classroom as part of its Cornerstone Learning and Performance deployment, leveraging Audio Video and Web Conferencing capabilities to enable instructor led training for HR talent management and succession planning in the United States. The implementation positioned Cornerstone Classroom within a broader learning architecture to centralize classroom scheduling and instructor led enrollment alongside digital learning records.
The deployment integrated core classroom capabilities with enrollment and tracking workflows, using Cornerstone Classroom to manage enrolment, attendance tracking, and pre and post work associated with instructor led courses. Personalized development plan functionality within Cornerstone Learning and Performance was linked to classroom enrollment so that instructor led courses fed succession planning and talent development pipelines.
Operational scope focused on HR and talent management functions across Arcbest in the United States, with governance centered on standardized enrolment, tracking, and course completion processes. The program explicitly supported succession planning outcomes and earned Brandon Hall gold recognition, reflecting formal validation of the configured learning and instructor led training processes.
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Arcbest implemented Adobe Experience Manager as its Digital Asset Management solution on the corporate website. Adobe Experience Manager is deployed to centralize marketing and website assets, providing a single repository for images, videos, documents and web-ready renditions to support website content management and digital experience operations. This implementation explicitly positions Arcbest Adobe Experience Manager Digital Asset Management to serve the marketing and web content teams responsible for public site publishing and brand consistency.
The deployment emphasizes category-aligned capabilities such as asset metadata and taxonomy, version control, tagging and editorial workflows for approvals and publishing. Access controls and role-based permissions were configured to govern content ownership and lifecycle, and publishing pipelines were instrumented to move approved assets from the repository to the public website. Operational scope focuses on marketing, digital experience and content operations, with governance centered on standardized metadata, approval workflows and content lifecycle management for web delivery.
|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Arcbest
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arcbest Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arcbest IT executives and key decision makers. This section highlights Arcbest's latest recorded technology evaluations, including Drift AI Chatbot for Chatbots and Conversational AI on 2026-03-04 and Genesys Cloud CX for Call Center on 2025-01-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arcbest digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Arcbest Technographics
Arcbest is a Transportation organization based in United States,
with around 14000 employees and annual revenues of $4.18 billion.
Arcbest operates a diverse technology stack with applications such as
Workday Absence Management, Cornerstone Classroom and Adobe Experience Manager,
covering areas like Absence and Leave Management, Audio Video and Web Conferencing and Digital Asset Management.
Arcbest has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Cornerstone OnDemand and Adobe Systems.
Arcbest recently adopted applications including
Workday HCM in 2024, Atlassian Jira Service Desk in 2022 and Fastly in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arcbest’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arcbest’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arcbest technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.