Arriva Group
Admiral Way Doxford International Business Park,
Sunderland, SR3 3XP,
United Kingdom
Sunderland, SR3 3XP,
United Kingdom
44 19 1520-4000
Transportation
Arriva Group Technographics
Arriva Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arriva Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 61845 Arriva Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arriva Group has purchased the following applications: Bottomline PTX Connect for AP Automation in 2020, Workday Absence Management for Absence and Leave Management in 2017, Oracle OBIA for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arriva Group is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arriva Group revenues, which have grown to $6.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arriva Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arriva Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline PTX Connect | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Arriva implemented Bottomline PTX Connect in the AP Automation category to centralize payment orchestration for payroll and supplier payments. The deployment targeted payroll payment flows that support highly unionised operations, and the implementation scope explicitly covered payroll and HR payment processing across two train operator companies handling approximately 3,000 employees, aligning the Bottomline PTX Connect application with enterprise payment rails and AP workflows.
The Bottomline PTX Connect implementation included core AP Automation capabilities such as payment initiation, BACS processing orchestration, payment file generation, and reconciliation workflows, configured to interface with payroll and HR systems. Technical delivery included configuration of data transformation rules and monitoring controls, and the programme technical delivery manager led design and build activities to ensure payment orchestration and batch processing aligned with existing payroll cutoffs and banking formats.
Integrations were implemented with downstream and upstream systems explicitly listed in programme documentation, including the payroll system iTrent, HR data in Workday, time and attendance systems IRMA and CrewPlan, finance ledgers in Oracle, and pension processing via RailPen Chrysalis, with additional coordination points to Avature. The technical approach documented AS-IS and TO-BE processes, produced data flow diagrams and integration specifications, and defined monitoring rules for payment submission and reconciliation, while archival and analytics requirements routed legacy payroll and HR data to AWS S3, Athena, and QuickSight for long term access and reporting.
Governance for the Bottomline PTX Connect rollout emphasized coordinated design, build, and testing phases, with a programme technical delivery manager overseeing integration testing and operational handover to payroll and finance teams. The implementation narrative centers on system architecture for payment orchestration, end to end integration specifications, and governance artifacts that supported controlled go live and ongoing operations within Arriva's payroll and AP functions.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Arriva Group implemented Workday Absence Management to centralize Absence and Leave Management for HR and payroll business functions. The deployment established Workday Absence Management as the system of record for absence tracking and entitlement logic across the companys HR and payroll domains.
Workday Absence Management was configured with core functional modules including absence recording, entitlement and accrual rules, configurable approval workflows, and absence reporting. The implementation work included architecture design, solution build, configuration, integration, testing and implementation activities led by the internal HR and payroll business analysis team.
Integrations were implemented between Workday Absence Management and Payroll, Time & Absence, and Compensation & Benefits, with an integration architecture designed to synchronize leave balances, time entries, and pay impacting absence data. Operational coverage focused on HR, payroll and timekeeping workflows, ensuring absence events flowed to payroll calculations and compensation data where required.
Governance established configuration control, staged testing cycles, and change management processes to align approval routing and absence policies with HR process owners. Ongoing configuration and test management supported consistent orchestration of absence workflows and data consistency across Payroll, Time & Absence, and Compensation & Benefits.
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Absence and Leave Management | HCM |
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2020 | 2020 |
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Applicant Tracking System | HCM |
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2019 | 2019 |
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Applicant Tracking System | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2020 | 2020 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Compensation Management | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIA | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014, Arriva Group implemented Oracle OBIA as a corporate Analytics and BI platform to deliver consolidated reporting for operational and financial management of its national bus depots. The implementation was scoped to provide a Corporate Data Warehouse to enable full reporting of business functionality and financial data, focused on day to day depot operations and corporate finance reporting.
The deployment used Oracle OBIEE and Oracle Business Intelligence Applications 11g on a platform as a service model, with Exalytics incorporated to improve query and dashboard performance on large datasets. Core configuration work included designing the CDW schema, building the RPD to reflect business reporting requirements, and constructing ETL/data loading processes to populate the warehouse and ensure dataset fidelity.
Integration work explicitly included planning for eventual integration with Oracle EBS 12g to surface transactional financial data into the CDW, and the build focused on aligning the RPD and database models to the enterprise finance and operations data domains. Operational coverage targeted national bus depots and supporting corporate reporting functions, using OBIA analytics modules for operational metrics and financial consolidation workflows.
Governance and delivery included gap analysis against the existing 10g reporting environment, close liaison between Arriva business stakeholders and Oracle to capture and refine requirements, and iterative design changes to the RPD where business needs required. The system underwent rigorous performance testing and three UAT cycles to resolve data anomalies and tune report functionality, with Exalytics deployed to enable higher concurrency and faster dashboard response for end users.
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Campaign Management | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Arriva Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Arriva Group Executives
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FAQ - APPS RUN THE WORLD Arriva Group Technographics
Arriva Group is a Transportation organization based in United Kingdom,
with around 61845 employees and annual revenues of $6.23 billion.
Arriva Group operates a diverse technology stack with applications such as
Bottomline PTX Connect, Workday Absence Management and Oracle OBIA,
covering areas like AP Automation, Absence and Leave Management and Analytics and BI.
Arriva Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bottomline Technologies, Workday and Oracle.
Arriva Group recently adopted applications including
In-House Arriva Customer Engine in 2023, Oracle E-Business Suite in 2022 and Oracle Responsys in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arriva Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arriva Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arriva Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.