List of Bottomline PTX Connect Customers
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United States
Since 2010, our global team of researchers has been studying Bottomline PTX Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bottomline PTX Connect for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bottomline PTX Connect for AP Automation include: Bottomline Technologies, a United States based Professional Services organisation with 2500 employees and revenues of $630.0 million, Arriva, a United Kingdom based Transportation organisation with 265 employees and revenues of $51.0 million, James M. Pleasants Company, Inc., a United States based Construction and Real Estate organisation with 200 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Bottomline PTX Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bottomline PTX Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arriva | Transportation | 265 | $51M | United Kingdom | Bottomline Technologies | Bottomline PTX Connect | AP Automation | 2020 | n/a |
In 2020, Arriva implemented Bottomline PTX Connect in the AP Automation category to centralize payment orchestration for payroll and supplier payments. The deployment targeted payroll payment flows that support highly unionised operations, and the implementation scope explicitly covered payroll and HR payment processing across two train operator companies handling approximately 3,000 employees, aligning the Bottomline PTX Connect application with enterprise payment rails and AP workflows.
The Bottomline PTX Connect implementation included core AP Automation capabilities such as payment initiation, BACS processing orchestration, payment file generation, and reconciliation workflows, configured to interface with payroll and HR systems. Technical delivery included configuration of data transformation rules and monitoring controls, and the programme technical delivery manager led design and build activities to ensure payment orchestration and batch processing aligned with existing payroll cutoffs and banking formats.
Integrations were implemented with downstream and upstream systems explicitly listed in programme documentation, including the payroll system iTrent, HR data in Workday, time and attendance systems IRMA and CrewPlan, finance ledgers in Oracle, and pension processing via RailPen Chrysalis, with additional coordination points to Avature. The technical approach documented AS-IS and TO-BE processes, produced data flow diagrams and integration specifications, and defined monitoring rules for payment submission and reconciliation, while archival and analytics requirements routed legacy payroll and HR data to AWS S3, Athena, and QuickSight for long term access and reporting.
Governance for the Bottomline PTX Connect rollout emphasized coordinated design, build, and testing phases, with a programme technical delivery manager overseeing integration testing and operational handover to payroll and finance teams. The implementation narrative centers on system architecture for payment orchestration, end to end integration specifications, and governance artifacts that supported controlled go live and ongoing operations within Arriva's payroll and AP functions.
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Bottomline Technologies | Professional Services | 2500 | $630M | United States | Bottomline Technologies | Bottomline PTX Connect | AP Automation | 2015 | n/a |
In 2015 Bottomline Technologies deployed Bottomline PTX Connect as an AP Automation solution embedded into its Accounts Receivable invoice delivery and tracking workflows. The deployment supported an Accounts Receivable organization responsible for an AR aging of approximately $32M across multiple Bottomline legal entities and the processing of roughly $24M in cash receipts per month, using USD and CAD payment rails such as lockbox, ACH, Wire, Direct Debit, and credit card transactions.
Implementation focused on invoice delivery and tracking, electronic payment ingestion, and cash application coordination within the Accounts Receivable process. Bottomline PTX Connect was configured to manage automated invoice distribution and tracking, to orchestrate cash application inputs from lockbox and electronic payment channels, and to support delivery of monthly statements to customers.
Integrations and operational touchpoints included planning activities tied to the company ERP landscape, with explicit requirements work for a transition involving Microsoft AX and references to Microsoft Great Plains as the incumbent ERP. The AR implementation also integrated procedural controls with banking lockbox protocols, approvals and adjustments recorded through SalesForce, and credit decisioning supported by Dunn and Bradstreet, while audit interactions were maintained with Ernst and Young on a quarterly cadence.
Governance and operational rollout emphasized AR workflow controls and collections instrumentation, including approval controls in SalesForce that required supporting documentation for adjustments, a shared Excel aging tool used by collections, and close oversight of lockbox processing to enforce banking protocols. Operational ownership remained within Finance and Accounts Receivable, covering cash applications, collections, credit onboarding, and month-end reconciliations for AR and allowance accounts alongside the Bottomline PTX Connect AP Automation deployment.
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James M. Pleasants Company, Inc. | Construction and Real Estate | 200 | $25M | United States | Bottomline Technologies | Bottomline PTX Connect | AP Automation | 2017 | n/a |
In 2017, James M. Pleasants Company, Inc. deployed Bottomline PTX Connect as a cloud-based invoice delivery and monitoring platform in the AP Automation category. The implementation targeted accounts payable and treasury workflows to improve invoice deliverability visibility and reduce payment delays as the company scaled through acquisitions and expanded manufacturing.
The Bottomline PTX Connect deployment implemented invoice delivery and tracking capabilities, deliverability monitoring dashboards, and supplier communication controls. Configuration emphasized self service tracking for invoice status, automated delivery confirmations, and role based access for AP teams, shifting operational control out of IT and into finance operations.
Integration work emphasized AP process orchestration and supplier outreach rather than naming specific system level integrations. Governance and workflow changes centered on centralizing invoice delivery ownership in the AP team and standardizing vendor contact procedures to mitigate contact turnover. According to the case study, the rollout achieved improved visibility into invoice deliverability, minimized delays in payments, increased responsiveness to supplier contact turnover, and eliminated reliance on IT resources for tracking.
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Buyer Intent: Companies Evaluating Bottomline PTX Connect
- Suffolk County Council, a United Kingdom based Government organization with 5000 Employees
- Access Systems, a United States based Professional Services company with 250 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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