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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

ART Housing Finance
Location
Plot 49, Udyog Vihar Phase -4,
Gurugram, 122015,
India
Website
https://www.arthfc.com/
Phone
91 89291 09568
Artw industry
Banking and Financial Services
Employee
Revenue

ART Housing Finance Technographics

ART Housing Finance Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ART Housing Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 ART Housing Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ART Housing Finance has purchased the following applications: Surbo for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Sinch Engage (formerly MessageMedia) for Customer Engagement in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ART Housing Finance is running and its propensity to invest more and deepen its relationship with Surbo , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ART Housing Finance revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ART Housing Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ART Housing Finance Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Surbo Legacy Surbo Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, ART Housing Finance deployed Surbo on its public website. Surbo is implemented as a customer-facing conversational layer in the Chatbots and Conversational AI category, providing automated web interactions to support customer engagement and lead capture workflows. Surbo is configured to run guided conversations, FAQ automation, and structured form capture, reflecting common Chatbots and Conversational AI capabilities such as intent recognition, entity extraction, and slot filling. The implementation uses Surbo to qualify inbound inquiries, guide prospective borrowers through product and eligibility questions, and capture contact information for follow up. The deployment is delivered as a web-embedded widget on arthfc.com, covering front-office digital channels and public site touchpoints. Operational scope centers on customer service and sales intake functions, with marketing controlling conversation scripts for campaign-driven capture. Governance focuses on conversational content management, iterative script tuning, and defined escalation paths to human agents or telephone contact points. Rollout appears organized around incremental script updates and channel alignment rather than heavy back-office reengineering.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Sinch Engage (formerly MessageMedia) Customer Engagement CRM n/a 2024 2024
In 2024 ART Housing Finance deployed Sinch Engage (formerly MessageMedia) as a Customer Engagement application on its public website. The implementation embedded Sinch Engage to enable web-based two-way messaging and outbound customer communications within the company’s digital channel. Configuration emphasized core Customer Engagement capabilities including a web messaging widget, templated outbound campaigns, message scheduling, and a centralized agent inbox for conversational management. The deployment included consent capture and message routing rules to channel inquiries to appropriate teams. The Sinch Engage instance was integrated into the website front end to surface messaging at customer touchpoints and to route interactions to customer service and sales teams. Operational coverage focuses on retail lending customer interactions and front-line digital servicing workflows across ART Housing Finance in India, using a cloud-hosted SaaS architecture embedded via site scripts and backend event triggers. Governance established centralized administrator controls for template approval, role-based agent access, and messaging compliance configurations aligned to banking and financial services requirements. Rollout proceeded through phased website channel activation with agent training and operational guidance for campaign handling and consent management.
Customer Experience CRM 2019 2019
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2018 2018
Tag Management CRM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at ART Housing Finance
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by ART Housing Finance Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ART Housing Finance Technographics

ART Housing Finance is a Banking and Financial Services organization based in India, with around 400 employees and annual revenues of $70.0 million.

ART Housing Finance operates a diverse technology stack with applications such as Surbo, Microsoft 365 and Sinch Engage (formerly MessageMedia) , covering areas like Chatbots and Conversational AI, Collaboration and Customer Engagement.

ART Housing Finance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Surbo, Microsoft and Sinch.

ART Housing Finance recently adopted applications including Sinch Engage (formerly MessageMedia) in 2024, Usercentrics Consent Management Platform (CMP) in 2024 and Yotta Data Center in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ART Housing Finance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ART Housing Finance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ART Housing Finance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.