Edinburgh, EH3 7PE,
United Kingdom
Arum UK Technographics
Arum UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arum UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Arum UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arum UK has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arum UK is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arum UK revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arum UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arum UK Tech Stack and Enterprise Applications
Arum UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Arum UK implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment served as Arum UK’s ERP Financial backbone for its 50-employee media operations in the United Kingdom, establishing a single system of record for core finance and accounting activities.
The implementation concentrated on standard ERP Financial functional capabilities, including general ledger configuration, accounts receivable, accounts payable, billing and cash management, and fixed asset accounting, accompanied by financial reporting and period close automation. Configuration emphasized a unified chart of accounts, role based access controls and configurable approval workflows to support finance governance and auditability, while operational coverage primarily spanned the finance organization and adjacent commercial finance activities.
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Arum UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Arum UK deployed TeamSupport SnapEngage on its public website as a Chatbots and Conversational AI implementation to support web-based customer engagement. The deployment centers on a web-embedded chat widget and an agent-facing console, with TeamSupport SnapEngage providing typical Chatbots and Conversational AI capabilities such as live chat handling, proactive chat prompts, canned responses, chat routing to agents, and transcript capture for follow up.
Operational responsibility sits with Arum UK customer support and sales-facing staff who use the TeamSupport SnapEngage console to triage inbound conversations and apply routing and scripted responses. The implementation is scoped to the company website, providing front-line conversational touchpoints for visitors, and aligns governance around agent workflow, transcript retention, and scripted response management consistent with Chatbots and Conversational AI usage.
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Arum UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Arum UK implemented Microsoft 365 as its Collaboration platform. The media firm of about 50 employees exposes Microsoft 365 usage on its public website, indicating an active corporate tenant and visible service presence tied to their web tooling. The deployment targets internal content workflows and corporate productivity across editorial and marketing functions.
The Microsoft 365 deployment centers on Exchange Online for email, SharePoint Online for content management and intranet, OneDrive for individual file sync, Microsoft Teams for real time collaboration, and the Office desktop and web applications for document creation. Configuration includes tenant management, user provisioning and role based access to support editorial, content production and operations workflows. Microsoft 365 is positioned to provide Collaboration capabilities across Arum UK business functions.
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Arum UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Arum UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Arum UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arum UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-19 | Arum UK | Evaluated | C&R Software | C&R Software Debt Manager | Debt Collection and Recovery | ERP Services and Operations |