Achs Technographics
Achs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Achs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4772 Achs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Achs has purchased the following applications: SAP HCM (HR) for Core HR in 2015, NetCracker BSS/OSS for OSS/BSS in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Achs is running and its propensity to invest more and deepen its relationship with SAP , NEC Corporation , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Achs revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Achs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Achs Tech Stack and Enterprise Applications
Achs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2015 | 2016 |
In 2015, Achs implemented SAP HCM (HR) to centralize Core HR activities across its corporate group. The deployment was configured to support HR processing for six legal entities, covering a combined headcount of 6,000 employees while Achs as an individual company reports 4,772 employees, and the SAP HCM (HR) instance serves as the primary Core HR system for HR and payroll administration.
The SAP HCM (HR) implementation included standard Core HR capabilities such as personnel administration, organizational management, time management, payroll-related configuration, and employee self-service for transactional HR tasks. Configuration work focused on multi-company master data harmonization and role-based access to support shared HR workflows across the six entities, with modular setup reflecting common human capital management practices in the Core HR category.
Operational governance emphasized centralized HR process control and standardized personnel data models to enable consistent HR operations across the group in Chile. The implementation structured HR functional ownership around centralized transactional processing and local statutory configuration, positioning SAP HCM (HR) as the authoritative Core HR platform for payroll, personnel administration, and workforce management functions.
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Learning and Development | HCM |
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2015 | 2016 |
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Performance and Goal Management | HCM |
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2015 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Achs ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Achs implemented NetCracker BSS/OSS as a vendor-listed deployment on NetCracker's customer page, with NEC Corporation associated as the vendor. Achs is a Chile based insurance organization and the engagement is recorded publicly, positioning NetCracker BSS/OSS in an insurance enterprise context rather than a telco pilot project. This implementation is directly identified with the OSS/BSS category and the NetCracker BSS/OSS product name.
The implementation likely centered on core OSS/BSS capabilities common to the category, including customer and subscriber data management, product catalog and rating, billing and invoicing workflows, order management and service fulfillment, and service assurance and inventory functions. NetCracker BSS/OSS was configured to provide integrated operational support and business support processes, reflecting typical module groupings used to unify customer-facing commerce flows with back office operations. The narrative restates NetCracker BSS/OSS to emphasize the application name and its alignment to OSS/BSS functional terminology.
Operational coverage for the deployment focused on business functions such as billing, customer service, and operational support, connecting enterprise customer records to fulfillment and billing workflows. Integrations would be expected at the enterprise level with CRM type systems, billing engines, and operational provisioning layers to enable end to end service lifecycle workflows, described here as category aligned integration points rather than specific vendor connections. The implementation is therefore framed as Achs NetCracker BSS/OSS OSS/BSS supporting insurance billing and operations.
Governance and rollout for the Achs deployment is consistent with enterprise OSS/BSS practices, using phased rollout and centralized change control to coordinate IT operations, customer service desks, and finance teams. Configuration governance emphasized process alignment between operations and customer facing functions to ensure consistent product definitions, order to cash workflows, and incident handling procedures. The public customer listing on NetCracker's site is the primary source confirming the relationship between Achs and the NetCracker BSS/OSS application.
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Achs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Achs implemented Google Workspace (Formerly Google G-Suite) to establish enterprise Collaboration capabilities. The deployment targeted the 4,772 employee Chilean insurance organization and is corroborated by the company website referencing Google Apps for Business.
Google Workspace (Formerly Google G-Suite) was configured to provide core collaboration modules including Gmail for corporate email, Google Drive and Docs for document management and coauthoring, Calendar for scheduling, Meet for virtual meetings, and the Admin console for directory and policy management. Configuration activity described follows standard Collaboration patterns such as domain provisioning, user account lifecycle controls, email routing and retention settings, and basic device management for mobile access.
Operational coverage extended across corporate functions typical to an insurance provider, including corporate communications, claims processing, underwriter and policy administration teams, and HR, using Google Workspace services to support knowledge worker workflows. Governance was implemented via the Google Workspace administrative controls, with role based admin delegation and policy enforcement for account provisioning and security settings.
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Collaboration | Collaboration |
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2015 | 2015 |
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Achs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Achs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2000 | 2000 |
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Achs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Achs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Achs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Achs
Apps Being Evaluated by Achs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||