Atom Tickets
2700 Colorado Ave 4th Fl,
Santa Monica, 90404-3553, CA,
United States
Santa Monica, 90404-3553, CA,
United States
1 310-627-2866
Professional Services
Atom Tickets Technographics
Atom Tickets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Atom Tickets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Atom Tickets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Atom Tickets has purchased the following applications: Amazon Pay for Payment Processing in 2017, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Atom Tickets is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Atom Tickets revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Atom Tickets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Atom Tickets Tech Stack and Enterprise Applications
Atom Tickets ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
Atom Tickets implemented Amazon Pay in 2017 to accept consumer payments on its public website, using Amazon Web Services, AWS as the vendor. This integration placed Amazon Pay into the company payment stack under the Payment Processing category and targeted online checkout and billing functions.
The implementation integrated the Amazon Pay checkout widget directly into the website checkout flow, combining client side tokenization of wallet credentials with server side payment authorization and capture. Configuration centered on authorization, capture, and refund workflows typical of Payment Processing, with merchant settings and transaction logging managed through the Amazon Pay console.
Operational coverage was limited to the Atom Tickets website in the United States, with business functions impacted including consumer checkout, payments operations, and finance reconciliation. Governance relied on centralized configuration in the Amazon Pay account and standard reconciliation and support workflows, with checkout instrumentation exposed to operations and customer support to surface payment status and exceptions.
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Atom Tickets Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Atom Tickets implemented Microsoft 365 to address Collaboration needs across the organization. Public references to Microsoft 365 on the Atom Tickets website indicate a cloud-hosted Microsoft 365 tenant deployed for core collaboration capabilities.
The Microsoft 365 deployment at Atom Tickets includes standard Collaboration modules consistent with the product suite, including Exchange Online for email, SharePoint Online for content publishing, OneDrive for file storage and sync, Microsoft Teams for chat and meetings, and the Office productivity apps. The implementation appears company wide for a four person organization, with tenant administration concentrated under a single administrator and lightweight governance appropriate for the company size. Atom Tickets uses Microsoft 365 to support internal communications, document collaboration, and content management on their website, leveraging Microsoft 365 identity and access controls to manage user access and collaboration workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Atom Tickets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Atom Tickets implemented Zendesk Service on its website. The Zendesk Service deployment created a website-embedded support channel that centralized inbound customer inquiries into a unified ticketing queue. Implementation leveraged core Zendesk Service capabilities including ticket management, web widget submission forms, and a basic knowledge base to enable customer self-service.
The configuration supported the small professional services team by routing website-originated tickets into structured support workflows for order inquiries and customer assistance, with agents managing statuses and priorities inside Zendesk Service. Governance emphasized lightweight triage and response processes executed within the application, aligning day-to-day customer support activities with the Zendesk Service interface. This Atom Tickets Zendesk Service Customer Support implementation focuses on web-based intake, centralized ticketing, and agent-led resolution workflows.
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Atom Tickets ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Atom Tickets PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Atom Tickets IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Atom Tickets
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Apps Being Evaluated by Atom Tickets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Atom Tickets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Atom Tickets digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Atom Tickets Technographics
Atom Tickets is a Professional Services organization based in United States,
with around 4 employees and annual revenues of $1.0 million.
Atom Tickets operates a diverse technology stack with applications such as
Amazon Pay, Microsoft 365 and Zendesk Service,
covering areas like Payment Processing, Collaboration and Customer Support.
Atom Tickets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Microsoft and Zendesk.
Atom Tickets recently adopted applications including
Slack Connect in 2022, OpenX OpenAudience in 2022 and PubMatic in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Atom Tickets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Atom Tickets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Atom Tickets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.