Auto-Owners Insurance
6101 Anacapri Blvd.,
Lansing, 48917, MI,
United States
Lansing, 48917, MI,
United States
1 800-346-0346
Insurance
Auto-Owners Insurance Technographics
Auto-Owners Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Auto-Owners Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6946 Auto-Owners Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Auto-Owners Insurance has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, Workday Benefits for Benefits Administration in 2019, Duck Creek Policy for Insurance Policy Administration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Auto-Owners Insurance is running and its propensity to invest more and deepen its relationship with SAP , Workday , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Auto-Owners Insurance revenues, which have grown to $12.94 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Auto-Owners Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Auto-Owners Insurance Tech Stack and Enterprise Applications
Auto-Owners Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Auto-Owners Insurance implemented SAP S/4 HANA as its ERP Financial system. The SAP S/4 HANA deployment became the central finance backbone within the companys SAP ecosystem, consolidating core accounting and billing processes across corporate and affiliated insurance entities.
The implementation concentrated on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset accounting and financial close orchestration. Configuration work emphasized multi-entity financial consolidation, automated journal processing and billing integrations to support Accounting and Billing business functions.
SAP S/4 HANA was integrated into a broader application landscape, coexisting with WorkDay for human capital management and interfacing with Commercial Underwriting, Claims and Actuarial application domains to provide ledger and cost allocation feeds. Data flow and master data stabilization efforts focused on chart of accounts harmonization and vendor and customer master synchronization to support enterprise reporting and transaction processing.
Governance and rollout oversight were led internally by the Application Development organization in coordination with the companys architect community and information security leadership. Information security oversight aligned controls and processes with industry specific and privacy standards such as NAIC model law, GLBA, CCPA and the NIST CSF, while cross functional teams adjusted finance workflows to centralize accounting governance and operationalize SAP S/4 HANA driven financial processes.
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Auto-Owners Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Auto-Owners Insurance implemented Workday Benefits as part of its HR application portfolio. The deployment targeted the Benefits Administration category to centralize benefit plans, eligibility, and open enrollment workflows across the organization.
The Workday Benefits implementation included configuration of benefit business processes, creation of benefit plans and eligibility rules, and development of custom validations to enforce enrollment and eligibility policies. The team configured Open Enrollment management and built benefit reporting artifacts, including custom advanced, matrix, and composite reports and an executive dashboard for staffing and turnover visibility.
Integration and operational coverage encompassed Workday HCM, Recruiting, Talent, and Reporting modules, ensuring benefits data was surfaced to HR and talent workflows. Operational ownership rested with the internal Benefits team and Reporting team, with responsibility for routine configuration, testing, and troubleshooting across the connected Workday modules.
Governance and process changes were implemented through a lead analyst model, with the lead analyst conducting and managing Open Enrollment, demonstrating configuration and report functionality to business stakeholders, and collaborating with business analysts and quality analysts to meet project goals. The lead analyst also performed system error troubleshooting for HCM, Recruiting, Benefits, Talent, and Reporting, embedding benefits administration into established HR processes.
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Core HR | HCM |
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2019 | 2020 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Experience, Employee Engagement | HCM |
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2020 | 2024 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Auto-Owners Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Policy | Insurance Policy Administration | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Auto-Owners Insurance implemented Duck Creek Policy to strengthen its Insurance Policy Administration capabilities. The vendor was selected for Duck Creek's proven expertise, successful implementations and future-directed approach to insurance solutions, supporting Auto-Owners objectives to meet customer and agent expectations and enable a progressive work environment for associates. The rollout targeted enterprise policy operations across the United States with centralized stewardship of product and rating artifacts.
The Duck Creek Policy implementation centered on core policy administration, product model configuration and rating capabilities within the Insurance Policy Administration category, enabling standardized policy creation, issuance and midterm adjustments. Operational coverage emphasized agent servicing and associate workflows, and governance was established for product configuration and policy lifecycle control to align underwriting and servicing processes. The deployment positioned Duck Creek Policy as the primary application for policy administration at Auto-Owners Insurance and reinforced structured product and rating management across its U.S. operations.
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Insurance Policy Administration | ERP Services and Operations |
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2013 | 2014 |
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Time Tracking and Billing | ERP Services and Operations |
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2013 | 2014 |
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Auto-Owners Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Auto-Owners Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2016 | 2016 |
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Auto-Owners Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Auto-Owners Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Auto-Owners Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Auto-Owners Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Auto-Owners Insurance IT executives and key decision makers. This section highlights Auto-Owners Insurance's latest recorded technology evaluations, including Duck Creek Suite for Insurance ERP on 2025-09-02, QuoteRUSH CPQ for Configure Price Quote (CPQ) on 2025-01-22, and Workday Recruiting for Applicant Tracking System, Recruiting on 2024-08-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Auto-Owners Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Auto-Owners Insurance Technographics
Auto-Owners Insurance is a Insurance organization based in United States,
with around 6946 employees and annual revenues of $12.94 billion.
Auto-Owners Insurance operates a diverse technology stack with applications such as
SAP S/4 HANA, Workday Benefits and Duck Creek Policy,
covering areas like ERP Financial, Benefits Administration and Insurance Policy Administration.
Auto-Owners Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Duck Creek Technologies.
Auto-Owners Insurance recently adopted applications including
UKG Great Place to Work Emprising in 2020, SAP S/4 HANA in 2019 and Workday Benefits in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Auto-Owners Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Auto-Owners Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Auto-Owners Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.