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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

Axess Systems
Location
Unit 6, New Winnings Court,
Ripley, DE5 8LE,
United Kingdom
Website
https://www.instant-axess.co.uk/
Phone
44 17 7388-2602
Artw industry
Professional Services
Employee
Revenue

Axess Systems Technographics

Axess Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Axess Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Axess Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Axess Systems has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2013, InstanteStore for eCommerce in 2014, FreeIndex Review System for Customer Experience in 2008 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Axess Systems is running and its propensity to invest more and deepen its relationship with Olark , InstanteStore , FreeIndex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Axess Systems revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Axess Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Axess Systems Tech Stack and Enterprise Applications

Axess Systems AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, Axess Systems implemented Olark Live Chat on their corporate website. Olark Live Chat is deployed as a web-based Chatbots and Conversational AI application that provides real-time messaging and onsite conversational engagement. The implementation surfaces the Olark chat widget across public pages of instant-axess.co.uk to capture inbound visitor inquiries and enable synchronous customer interaction. For a 17-employee professional services firm, the deployment aligns with lightweight web messaging and conversational workflows typical of Chatbots and Conversational AI implementations. Operationally, Olark Live Chat is used by Axess Systems customer-facing functions, principally support and sales, to handle web-originated queries and basic lead qualification. Governance is managed at the website level, with chat availability and messaging rules configured through the Olark admin interface and embedded in site pages. Axess Systems Olark Live Chat Chatbots and Conversational AI supports web messaging as the primary channel for client engagement on the instant-axess.co.uk site.
Axess Systems eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InstanteStore Legacy InstanteStore eCommerce eCommerce n/a 2014 2014
In 2014, Axess Systems deployed InstanteStore as its eCommerce platform on its public website. The deployment uses InstanteStore on their website to provide a web storefront and online catalog capabilities. Axess Systems InstanteStore eCommerce supports sales and customer engagement workflows for the firm’s professional services offerings in the United Kingdom. Functional modules implemented include product and catalog management, storefront page templates, checkout and order capture, and administrative content management provided through the InstanteStore application. Configuration and operational control are handled by internal administrators consistent with a 17 person organization, creating a lightweight governance model with role based content and catalog control. Operational coverage is limited to the public website and impacts business functions in sales, marketing, and client service.
Axess Systems CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreeIndex Legacy FreeIndex Review System Customer Experience CRM n/a 2008 2008
In 2008, Axess Systems implemented FreeIndex Review System on their website. The FreeIndex Review System serves as a Customer Experience application embedded in the public site to capture customer reviews, collect star ratings, and surface testimonials for prospective buyers. The deployment functions as a front office review capture and display layer supporting marketing, sales, and customer service touchpoints. Configuration is focused on web-embedded review submission and moderation controls, with Axess Systems managing review intake, approval workflows, and live publication on service pages. Operational scope is limited to the customer-facing website and associated contact channels, consistent with Customer Experience tooling used by a small professional services firm. FreeIndex Review System is used to centralize customer feedback on the site and to maintain governance over which reviews are published.
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2012 2012
Axess Systems PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2013 2013
Axess Systems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Axess Systems

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Axess Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Axess Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Axess Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Axess Systems Technographics
Axess Systems is a Professional Services organization based in United Kingdom, with around 17 employees and annual revenues of $1.0 million.
Axess Systems operates a diverse technology stack with applications such as Olark Live Chat, InstanteStore and FreeIndex Review System, covering areas like Chatbots and Conversational AI, eCommerce and Customer Experience.
Axess Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, InstanteStore and FreeIndex.
Axess Systems recently adopted applications including Limestone Networks Cloud in 2018, A1WebStats in 2016 and InstanteStore in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Axess Systems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Axess Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Axess Systems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.