Kaunas, 52303,
Lithuania
Baltic Transline Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baltic Transline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3275 Baltic Transline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baltic Transline has purchased the following applications: Microsoft 365 for Collaboration in 2017, Teamgate CRM for CRM in 2013, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baltic Transline is running and its propensity to invest more and deepen its relationship with Microsoft , Teamgate , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baltic Transline revenues, which have grown to $426.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baltic Transline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamgate | Legacy | Teamgate CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013 Baltic Transline implemented Teamgate CRM to improve sales pipeline visibility and manage customer relationships across its logistics operations in the Baltics. The Teamgate CRM installation was completed in spring 2013 and was intended to strengthen support for sales and commercial teams during the companys international expansion.
The implementation emphasized pipeline management and contact management modules, with configuration of opportunity stages, account and contact records, activity logging, and sales reporting dashboards to provide structured visibility into leads and ongoing shipments. Standard CRM workflows such as lead to opportunity progression, pipeline views for forecasting, and contact segmentation were established to align sales, commercial, and customer service processes.
Rollout covered Baltic Transline's regional logistics operations in the Baltics and impacted sales, commercial, and customer service functions, supported by centralized CRM ownership and standardized process controls to ensure consistent data capture and follow up. The deployment is described as improving operational efficiency and adaptiveness during international expansion, and it provided a single source of truth for customer relationship management.
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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