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Bank Islam Malaysia
Location
Menara Bank Islam, 22, Jalan Perak,
Kuala Lumpur, 50450,
Malaysia
Website
https://www.bankislam.com/
Phone
60 3 2690 0900
Artw industry
Banking and Financial Services
Employee
Revenue

Bank Islam Malaysia Technographics

Bank Islam Malaysia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Islam Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Bank Islam Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Bank Islam Malaysia has purchased the following applications: Temenos T24 for Core Banking in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Zanroo Customer Engagement Center for Customer Engagement in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Islam Malaysia is running and its propensity to invest more and deepen its relationship with Temenos , Mambu , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Bank Islam Malaysia revenues, which have grown to $570.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Islam Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Bank Islam Malaysia Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Temenos Legacy Temenos T24 Core Banking ERP Services and Operations n/a 2010 2010
Core Banking ERP Services and Operations 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zanroo Legacy Zanroo Customer Engagement Center Customer Engagement CRM n/a 2024 2024
In 2024, Bank Islam Malaysia Berhad deployed Zanroo Customer Engagement Center to support corporate communications and customer service across Malaysia, using the solution as its primary Customer Engagement platform. Zanroo Customer Engagement Center is used for sentiment tracking and real-time alerts, enabling teams to monitor breaking news and protect brand reputation, and the implementation emphasizes Social Engagement and Customer Engagement Center module usage as described in vendor materials. Operational coverage centers on corporate communications and customer service functions within Bank Islam Malaysia Berhad, with implementation workflows oriented around continuous sentiment monitoring, tiered real-time alerting, and dashboard-driven incident awareness for brand protection. Governance and process changes inferred from the deployment include centralized monitoring responsibilities, escalation protocols tied to alert thresholds, and role-based access to sentiment analytics and engagement features, aligning application capabilities to customer care and corporate comms use cases.
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2019 2019
Managed Services Provider (MSP)
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hybrid & Public Cloud MSP, Security MSP Managed Services Provider (MSP) 2024 2025
IT Decision Makers and Key Stakeholders at Bank Islam Malaysia
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Bank Islam Malaysia Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bank Islam Malaysia Technographics

Bank Islam Malaysia is a Banking and Financial Services organization based in Malaysia, with around 4500 employees and annual revenues of $570.0 million.

Bank Islam Malaysia operates a diverse technology stack with applications such as Temenos T24, Cisco Webex Meetings and Zanroo Customer Engagement Center, covering areas like Core Banking, Audio Video and Web Conferencing and Customer Engagement.

Bank Islam Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Temenos, Cisco Systems and Zanroo.

Bank Islam Malaysia recently adopted applications including Zanroo Customer Engagement Center in 2024, Zanroo Social Analytics in 2024 and Ollion Managed Services in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bank Islam Malaysia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bank Islam Malaysia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Bank Islam Malaysia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.