Bank of Hope
3200 Wilshire Blvd., Suite 1400,
Los Angeles, 90010, CA,
United States
Los Angeles, 90010, CA,
United States
1 213-639-1700
Banking and Financial Services
Bank of Hope Technographics
Bank of Hope Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of Hope and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1244 Bank of Hope employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of Hope has purchased the following applications: Fiserv Premier Bank Platform for Core Banking in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocMagic IDP for Intelligent Document Processing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of Hope is running and its propensity to invest more and deepen its relationship with Fiserv , Jack Henry & Associates , Global Wave Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of Hope revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of Hope intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of Hope Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Bank of Hope provisioned Fiserv Premier Bank Platform as its Core Banking application for corporate loan operations. Bank of Hope uses Fiserv Premier Bank Platform to support front-line loan servicing and transaction processing as reflected in job postings for Corporate Loan Specialist II that require proficiency on Fiserv Premier and related products.
The implementation centers on standard Core Banking capabilities, with operational emphasis on loan servicing and commercial credit workflows. Functional modules referenced by operational roles include syndicated and participation loan management, loan advances, loan repricing and rate setting, principal and interest processing, unused line fee and standby letter of credit fee processing, deposit and withdrawal handling, and wire transfer execution.
Operational coverage is concentrated in the bank s loan operations department, with documented responsibilities for monitoring and executing loan-related transactions, submitting CRM loan service requests for member syndicated and participation deals, and communicating with agent banks on syndicated loan notices. The Corporate Loan Specialist II role described in Los Angeles highlights workflow elements such as escalation and research request handling, training completion, and adherence to prescribed procedures and the bank s code of ethics.
Governance and process controls emphasize role-based processing, CRM-driven service request workflows, and proficiency expectations that include familiarity with Fiserv Premier Bank Platform and AFS Vision loan accounting practices. The narrative indicates an operational implementation focused on consistent transaction processing, syndicated loan coordination, and procedural training rather than on measurable outcomes or cost metrics.
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Bank of Hope deployed Cisco Webex Meetings on its website as a customer facing conferencing channel to support remote consultations and real time collaboration. Cisco Webex Meetings is used in the context of Audio Video and Web Conferencing, providing meeting scheduling, browser based video and audio conferencing, screen sharing, and attendee management capabilities consistent with that category.
The implementation appears oriented to web client integration, enabling customers and staff to join sessions directly from bankofhope.com and to host virtual appointments for retail and commercial banking interactions. Operational ownership is likely centered in customer service and relationship management functions, with session scheduling and access controls embedded in online appointment workflows and branch outreach processes.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocMagic | Legacy | DocMagic IDP | Intelligent Document Processing | Content Management | n/a | 2016 | 2016 |
In 2016 Bank of Hope deployed DocMagic IDP as an Intelligent Document Processing application into its Windows endpoint estate. The implementation ran on managed operating system images across Windows 7 and Windows 10 and used KACE System Deployment Agent for client provisioning, with endpoint systems management services tied to Active Directory and Office 365 identities to enforce access and agent policy. Remote systems and VPN connectivity were supported via Cisco AnyConnect to maintain secure remote access for document processing workflows.
DocMagic IDP was configured within an environment that also included desktop and document handling tools such as Adobe Acrobat and RightFax, while automated client installs and troubleshooting were accelerated with deployment scripts and KACE driven packages. The operational setup aligned DocMagic IDP document ingestion and extraction capabilities with existing workstation tooling, and support staff maintained application-side troubleshooting and agent health alongside systems like Encompass and Fiserv Navigator through standard desktop support processes.
Operational governance rested with a local support team that managed user assistance, vendor coordination, and hardware and software inventory reporting. Incident and change workflows were handled through ServiceNow, with inventory and vulnerability visibility provided by Lansweeper and Qualys, and endpoint mobile management supported by Maas360. The support model emphasized scripted deployments, basic patching and cabling tasks, and systematic diagnostics to sustain DocMagic IDP operations within Bank of Hope’s broader document and lending technology stack.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bank of Hope
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bank of Hope Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank of Hope IT executives and key decision makers. This section highlights Bank of Hope's latest recorded technology evaluations, including Fiserv uChoose Rewards for Customer Loyalty on 2025-12-05, Workiva SEC Reporting for Financial Consolidation and Close on 2025-08-15, and Fiserv DNA Bank Platform for Core Banking on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank of Hope digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bank of Hope Technographics
Bank of Hope is a Banking and Financial Services organization based in United States,
with around 1244 employees and annual revenues of $100.0 million.
Bank of Hope operates a diverse technology stack with applications such as
Fiserv Premier Bank Platform, Cisco Webex Meetings and DocMagic IDP,
covering areas like Core Banking, Audio Video and Web Conferencing and Intelligent Document Processing.
Bank of Hope has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Cisco Systems and DocMagic.
Bank of Hope recently adopted applications including
Global Wave Credit Track in 2024, Salesforce Sales Cloud in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank of Hope’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank of Hope’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank of Hope technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.