New York, 10172, NY,
United States
Bank of India USA Technographics
Bank of India USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of India USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Bank of India USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of India USA has purchased the following applications: Google Pay for Payment Processing in 2024, Floatbot AI Platform for Chatbots and Conversational AI in 2024, Liferay Digital Experience Platform (DXP) for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of India USA is running and its propensity to invest more and deepen its relationship with Google , Floatbot , Liferay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of India USA revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of India USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of India USA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Floatbot | Legacy | Floatbot AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Bank of India USA deployed the Floatbot AI Platform as an embedded conversational interface on its public website. The Floatbot AI Platform, classified under Chatbots and Conversational AI, is implemented to provide web based self service and guided interaction flows for retail banking inquiries and prospect engagement, with conversational UI exposed to customers and prospects through the site widget.
The implementation leverages standard conversational modules, including a conversation flow builder, natural language understanding for intent classification, and analytics for interaction monitoring and tuning. Operational ownership is aligned to digital channels and customer service functions, with designated administrators responsible for dialogue content updates and iterative NLU model refinement through the Floatbot console. The deployment scope is focused on online customer engagement on the corporate website, and the configuration emphasizes scripted self service workflows and form capture to support account inquiries and lead generation.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Bank of India USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bank of India USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||