Binqer Technographics
Binqer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Binqer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Binqer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Binqer has purchased the following applications: Exact Online for ERP Financial in 2022, Zendesk Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Binqer is running and its propensity to invest more and deepen its relationship with Exact Software , Adyen , Buckaroo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Binqer revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Binqer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Binqer Tech Stack and Enterprise Applications
Binqer ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Binqer implemented Exact Online, the Exact Software ERP Financial application. The 10 employee Netherlands retail company uses Exact Online on their website and has provisioned it as the primary financial application for accounting and transactional recordkeeping.
Deployment centers on core ERP Financial capabilities, configured for bookkeeping, invoicing, bank reconciliation, VAT reporting and basic financial reporting consistent with Exact Online functionality for small merchants. The implementation covers finance and order to cash workflows, linking the Binqer website to Exact Online for order capture and invoice issuance, with operational scope focused on the finance and sales functions. Governance emphasizes centralized ledger processes and consolidated bookkeeping within the finance team, aligning transactional workflows from the web storefront into Exact Online.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Binqer AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Binqer implemented Zendesk Chat on its website. Binqer uses Zendesk Chat in the Chatbots and Conversational AI category to provide embedded real time messaging on web pages, serving frontline customer support and buyer engagement for its retail operations.
The deployment is a web channel implementation embedding the Zendesk Chat widget to capture live chat sessions and offline messages, enabling agent assisted conversations, canned responses, and conversational routing consistent with Chatbots and Conversational AI workflows. Operational ownership is centered on the customer support and web operations functions, with chat session transcripts and scripted workflows used to standardize responses and preserve continuity of service.
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Binqer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Binqer implemented Microsoft 365 as its Collaboration platform, with the company's public site source indicating Microsoft 365 usage on their website. The deployment reflects a cloud hosted SaaS architecture consistent with Microsoft 365, providing core collaboration capabilities such as email, calendaring, document co authoring and file storage. For a 10 employee retail firm the configuration likely focused on centralized mailbox provisioning, OneDrive and SharePoint libraries, and lightweight team communication tools for day to day operations.
Microsoft 365 was provisioned to support core business functions including operations, merchandising and administrative workflows, giving the small team unified access to productivity tools. Governance and rollout patterns align with a small business model, emphasizing tenant level administration, user provisioning and basic access controls to manage sharing and external access. The implementation signals a cloud first collaboration stack centered on Microsoft 365 across the organization.
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Binqer eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Binqer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Binqer ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Binqer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Binqer
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Binqer Executives
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