AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Blue Cross of Idaho Tech Stack and Enterprise Applications

Blue Cross of Idaho HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Compensation Compensation Management HCM n/a 2023 2023
In 2023, Blue Cross of Idaho implemented Workday Compensation to strengthen its Compensation Management capability within the broader Workday HCM estate. The deployment sits alongside Core HCM, Absence, Benefits, Learning, Payroll, Recruiting, Reporting and Analytics, Talent Management, and Time Tracking, reflecting an integrated HR application footprint supporting enterprise HR operations. Workday Compensation was configured to manage pay structures, eligibility rules, and compensation business processes, with configuration driven by Workday business process design and data mapping. The implementation emphasized unit testing and facilitation of user acceptance testing, ongoing configuration updates through established business processes, and creation of sophisticated reports and dashboards for compensation analytics and decision support. The environment leverages Workday integrations including EIB and Web Services API for data loads and system-to-system exchange, with explicit responsibilities for integrations, data mapping, and reconciliation to ensure process and data integrity. Application security and role based access were part of the technical support remit, alongside analytic ownership and QA of integration flows between Compensation and Payroll modules. Governance and operational ownership are embedded in an HRIS Analyst function that serves as the technical point of contact for HR functional areas, managing configuration, application security, integrations, and analytics. Release governance includes planning and release strategies for Workday semi annual releases, prioritization of new features and fixes, and engagement with Workday Community and user groups to inform roadmap and adoption. Operational scope focuses on HR and payroll functions with collaboration across HR teams to design eligibility, approvals, and compensation workflows, and routine reconciliations and audits to maintain data integrity. The implementation narrative highlights structured configuration, integration, testing, governance, and continuous optimization activities central to Compensation Management using Workday Compensation.
Recruiting HCM 2018 2018
Recruiting, Applicant Tracking System HCM 2019 2019
Workforce Management HCM 2022 2022
Blue Cross of Idaho ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cognizant Legacy Cognizant TriZetto Facets Core Admin Processing System ERP Services and Operations n/a 2021 2021
In 2021, Blue Cross of Idaho implemented Cognizant TriZetto Facets as its Core Admin Processing System. The deployment established Cognizant TriZetto Facets as the enterprise core for membership and plan administration across Blue Cross of Idaho operations. The program focused on aligning core policy, enrollment, and claims processing workflows within a centralized administrative platform. Configuration work centered on standard Core Admin Processing System functional modules including eligibility and enrollment management, claims adjudication, billing and remittance processing, provider network administration, and benefits configuration. Cognizant TriZetto Facets was configured to enforce adjudication rules, rate and benefit tables, and member lifecycle events, leveraging the application’s workflow and rules engines common to core administration platforms. Implementation activity included phased technical infrastructure projects to support deployment, data migration, and operational tooling. Program management for the initiative was led from Boise, Idaho, with a Program Manager overseeing technical infrastructure projects that provisioned the core application and aligned operational processes across enrollment, claims, and billing teams. Cognizant served as the vendor for TriZetto Facets, and governance emphasized configuration control, release orchestration, and rules management processes to govern benefits and adjudication logic. The implementation positioned Cognizant TriZetto Facets as Blue Cross of Idaho Core Admin Processing System for day to day policy and member administration.
Blue Cross of Idaho Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Merative, formerly IBM Watson Health Legacy Merative Flexible Analytics Analytics and BI Analytics and BI n/a 2019 2020
In 2019, Blue Cross of Idaho implemented Merative Flexible Analytics to support value-based provider contracting and episode-of-care analytics. The deployment used Merative Flexible Analytics as an Analytics and BI solution to operationalize episode-level measurement and predictive modeling across its membership in the United States. The implementation applied Merative's Medical Episode Grouper and predictive models as core analytical modules, configuring episode definitions and risk stratification to surface provider-level cost and utilization patterns. Workflows combined episode aggregation, attribution to providers, and predictive scoring to identify cost and care opportunities, aligning with Analytics and BI functional capabilities such as episode grouping, risk modeling, and cohort analytics. Operational scope engaged thousands of providers and clinics across the United States, and analytics outputs were integrated into payer business functions that include provider contracting, medical management, and network strategy. Governance and workflow changes focused on using episode-based performance measurement and predictive insights to inform contracting discussions and prioritize provider interventions. The analytics work uncovered about $6.5M in estimated annual savings by identifying cost and care opportunities, and those findings were used to prioritize provider engagement and contracting adjustments. The Merative Flexible Analytics deployment illustrates how Analytics and BI capabilities can be instrumented to support value-based contracting and episode-of-care performance visibility.
Blue Cross of Idaho Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2022 2022
Blue Cross of Idaho Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2013 2013
Blue Cross of Idaho eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopping Cart Management eCommerce 2022 2022
Blue Cross of Idaho CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Community Management CRM 2011 2011
Customer Experience CRM 2013 2013
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2018 2018
Blue Cross of Idaho ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IT Service Management ITSM 2017 2017
Blue Cross of Idaho PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2024 2024
Blue Cross of Idaho TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
Blue Cross of Idaho PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2015 2016
Robotic Process Automation PaaS 2022 2022
Blue Cross of Idaho IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2017 2017
Blue Cross of Idaho CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Blue Cross of Idaho

First Name Last Name Title Function Department Email Phone
Manager Data and Reporting Manager IT
Senior Database Administrator Non Manager IT
Chief Technology Officer CXO IT
Director IT Application Systems Director IT
Data Engineer, Manager Manager IT
SVP & CIO CXO IT
Senior Manager of IT Solutions and Delivery Manager IT

Apps Being Evaluated by Blue Cross of Idaho Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blue Cross of Idaho IT executives and key decision makers. This section highlights Blue Cross of Idaho's latest recorded technology evaluations, including Nintex Workflow Cloud for Robotic Process Automation on 2026-03-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blue Cross of Idaho digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-03-24 Blue Cross of Idaho Evaluated Nintex Nintex Workflow Cloud Robotic Process Automation PaaS
FAQ - APPS RUN THE WORLD Blue Cross of Idaho Technographics
Blue Cross of Idaho is a Insurance organization based in United States, with around 1426 employees and annual revenues of $1.30 billion.
Blue Cross of Idaho operates a diverse technology stack with applications such as Workday Compensation, Cognizant TriZetto Facets and Merative Flexible Analytics, covering areas like Compensation Management, Core Admin Processing System and Analytics and BI.
Blue Cross of Idaho has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday, Cognizant and Merative, formerly IBM Watson Health.
Blue Cross of Idaho recently adopted applications including Prism PPM in 2024, Workday Compensation in 2023 and NICE Workforce Management in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blue Cross of Idaho’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Blue Cross of Idaho’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blue Cross of Idaho technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.