Meridian, 83642, ID,
United States
Blue Cross of Idaho Technographics
Blue Cross of Idaho Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Cross of Idaho and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1426 Blue Cross of Idaho employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Cross of Idaho has purchased the following applications: Workday Compensation for Compensation Management in 2023, Cognizant TriZetto Facets for Core Admin Processing System in 2021, Merative Flexible Analytics for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Cross of Idaho is running and its propensity to invest more and deepen its relationship with Workday , Peoplefluent , Nice Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Cross of Idaho revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Cross of Idaho intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Cross of Idaho Tech Stack and Enterprise Applications
Blue Cross of Idaho HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Compensation | Compensation Management | HCM | n/a | 2023 | 2023 |
In 2023, Blue Cross of Idaho implemented Workday Compensation to strengthen its Compensation Management capability within the broader Workday HCM estate. The deployment sits alongside Core HCM, Absence, Benefits, Learning, Payroll, Recruiting, Reporting and Analytics, Talent Management, and Time Tracking, reflecting an integrated HR application footprint supporting enterprise HR operations.
Workday Compensation was configured to manage pay structures, eligibility rules, and compensation business processes, with configuration driven by Workday business process design and data mapping. The implementation emphasized unit testing and facilitation of user acceptance testing, ongoing configuration updates through established business processes, and creation of sophisticated reports and dashboards for compensation analytics and decision support.
The environment leverages Workday integrations including EIB and Web Services API for data loads and system-to-system exchange, with explicit responsibilities for integrations, data mapping, and reconciliation to ensure process and data integrity. Application security and role based access were part of the technical support remit, alongside analytic ownership and QA of integration flows between Compensation and Payroll modules.
Governance and operational ownership are embedded in an HRIS Analyst function that serves as the technical point of contact for HR functional areas, managing configuration, application security, integrations, and analytics. Release governance includes planning and release strategies for Workday semi annual releases, prioritization of new features and fixes, and engagement with Workday Community and user groups to inform roadmap and adoption.
Operational scope focuses on HR and payroll functions with collaboration across HR teams to design eligibility, approvals, and compensation workflows, and routine reconciliations and audits to maintain data integrity. The implementation narrative highlights structured configuration, integration, testing, governance, and continuous optimization activities central to Compensation Management using Workday Compensation.
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2022 | 2022 |
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Blue Cross of Idaho ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Blue Cross of Idaho implemented Cognizant TriZetto Facets as its Core Admin Processing System. The deployment established Cognizant TriZetto Facets as the enterprise core for membership and plan administration across Blue Cross of Idaho operations. The program focused on aligning core policy, enrollment, and claims processing workflows within a centralized administrative platform.
Configuration work centered on standard Core Admin Processing System functional modules including eligibility and enrollment management, claims adjudication, billing and remittance processing, provider network administration, and benefits configuration. Cognizant TriZetto Facets was configured to enforce adjudication rules, rate and benefit tables, and member lifecycle events, leveraging the application’s workflow and rules engines common to core administration platforms. Implementation activity included phased technical infrastructure projects to support deployment, data migration, and operational tooling.
Program management for the initiative was led from Boise, Idaho, with a Program Manager overseeing technical infrastructure projects that provisioned the core application and aligned operational processes across enrollment, claims, and billing teams. Cognizant served as the vendor for TriZetto Facets, and governance emphasized configuration control, release orchestration, and rules management processes to govern benefits and adjudication logic. The implementation positioned Cognizant TriZetto Facets as Blue Cross of Idaho Core Admin Processing System for day to day policy and member administration.
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Blue Cross of Idaho Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Merative, formerly IBM Watson Health | Legacy | Merative Flexible Analytics | Analytics and BI | Analytics and BI | n/a | 2019 | 2020 |
In 2019, Blue Cross of Idaho implemented Merative Flexible Analytics to support value-based provider contracting and episode-of-care analytics. The deployment used Merative Flexible Analytics as an Analytics and BI solution to operationalize episode-level measurement and predictive modeling across its membership in the United States.
The implementation applied Merative's Medical Episode Grouper and predictive models as core analytical modules, configuring episode definitions and risk stratification to surface provider-level cost and utilization patterns. Workflows combined episode aggregation, attribution to providers, and predictive scoring to identify cost and care opportunities, aligning with Analytics and BI functional capabilities such as episode grouping, risk modeling, and cohort analytics.
Operational scope engaged thousands of providers and clinics across the United States, and analytics outputs were integrated into payer business functions that include provider contracting, medical management, and network strategy. Governance and workflow changes focused on using episode-based performance measurement and predictive insights to inform contracting discussions and prioritize provider interventions.
The analytics work uncovered about $6.5M in estimated annual savings by identifying cost and care opportunities, and those findings were used to prioritize provider engagement and contracting adjustments. The Merative Flexible Analytics deployment illustrates how Analytics and BI capabilities can be instrumented to support value-based contracting and episode-of-care performance visibility.
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Blue Cross of Idaho Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Blue Cross of Idaho Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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Blue Cross of Idaho eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shopping Cart Management | eCommerce |
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2022 | 2022 |
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Blue Cross of Idaho CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Blue Cross of Idaho ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Blue Cross of Idaho PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Blue Cross of Idaho TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Blue Cross of Idaho PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2015 | 2016 |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Blue Cross of Idaho IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Blue Cross of Idaho CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Blue Cross of Idaho
Apps Being Evaluated by Blue Cross of Idaho Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | Blue Cross of Idaho | Evaluated | Nintex | Nintex Workflow Cloud | Robotic Process Automation | PaaS |