Blue Cross of Idaho
3000 E. Pine Avenue,
Meridian, 83642, ID,
United States
Meridian, 83642, ID,
United States
1 208-345-4550
Insurance
Blue Cross of Idaho Technographics
Blue Cross of Idaho Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Cross of Idaho and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1426 Blue Cross of Idaho employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Cross of Idaho has purchased the following applications: Workday Compensation for Compensation Management in 2023, Cognizant TriZetto Facets for Core Admin Processing System in 2021, Sprinklr Get Satisfaction for Community Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Cross of Idaho is running and its propensity to invest more and deepen its relationship with Workday , Peoplefluent , Nice Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Cross of Idaho revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Cross of Idaho intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Cross of Idaho Tech Stack and Enterprise Applications
Blue Cross of Idaho HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Compensation | Compensation Management | HCM | n/a | 2023 | 2023 |
In 2023, Blue Cross of Idaho implemented Workday Compensation to strengthen its Compensation Management capability within the broader Workday HCM estate. The deployment sits alongside Core HCM, Absence, Benefits, Learning, Payroll, Recruiting, Reporting and Analytics, Talent Management, and Time Tracking, reflecting an integrated HR application footprint supporting enterprise HR operations.
Workday Compensation was configured to manage pay structures, eligibility rules, and compensation business processes, with configuration driven by Workday business process design and data mapping. The implementation emphasized unit testing and facilitation of user acceptance testing, ongoing configuration updates through established business processes, and creation of sophisticated reports and dashboards for compensation analytics and decision support.
The environment leverages Workday integrations including EIB and Web Services API for data loads and system-to-system exchange, with explicit responsibilities for integrations, data mapping, and reconciliation to ensure process and data integrity. Application security and role based access were part of the technical support remit, alongside analytic ownership and QA of integration flows between Compensation and Payroll modules.
Governance and operational ownership are embedded in an HRIS Analyst function that serves as the technical point of contact for HR functional areas, managing configuration, application security, integrations, and analytics. Release governance includes planning and release strategies for Workday semi annual releases, prioritization of new features and fixes, and engagement with Workday Community and user groups to inform roadmap and adoption.
Operational scope focuses on HR and payroll functions with collaboration across HR teams to design eligibility, approvals, and compensation workflows, and routine reconciliations and audits to maintain data integrity. The implementation narrative highlights structured configuration, integration, testing, governance, and continuous optimization activities central to Compensation Management using Workday Compensation.
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2022 | 2022 |
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Blue Cross of Idaho ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Blue Cross of Idaho implemented Cognizant TriZetto Facets as its Core Admin Processing System. The deployment established Cognizant TriZetto Facets as the enterprise core for membership and plan administration across Blue Cross of Idaho operations. The program focused on aligning core policy, enrollment, and claims processing workflows within a centralized administrative platform.
Configuration work centered on standard Core Admin Processing System functional modules including eligibility and enrollment management, claims adjudication, billing and remittance processing, provider network administration, and benefits configuration. Cognizant TriZetto Facets was configured to enforce adjudication rules, rate and benefit tables, and member lifecycle events, leveraging the application’s workflow and rules engines common to core administration platforms. Implementation activity included phased technical infrastructure projects to support deployment, data migration, and operational tooling.
Program management for the initiative was led from Boise, Idaho, with a Program Manager overseeing technical infrastructure projects that provisioned the core application and aligned operational processes across enrollment, claims, and billing teams. Cognizant served as the vendor for TriZetto Facets, and governance emphasized configuration control, release orchestration, and rules management processes to govern benefits and adjudication logic. The implementation positioned Cognizant TriZetto Facets as Blue Cross of Idaho Core Admin Processing System for day to day policy and member administration.
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Blue Cross of Idaho CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sprinklr | Legacy | Sprinklr Get Satisfaction | Community Management | CRM | n/a | 2011 | 2011 |
In 2011 Blue Cross of Idaho implemented Sprinklr Get Satisfaction on its website, establishing Sprinklr Get Satisfaction as the organization’s Community Management platform for public member engagement. The rollout positioned the application on the corporate web presence to capture member feedback and to provide a structured public forum for questions and peer answers.
Functional configuration emphasized community forums, feedback capture, support topic threads, knowledge base publishing, user profile and reputation features, moderation controls, and analytics dashboards. Sprinklr Get Satisfaction was configured to categorize topics, surface member questions and ideas, and enable community-driven content curation consistent with Community Management workflows.
Operational ownership was centered in digital engagement and member services teams, providing a single public channel for member self service and peer support on the website. Governance and content processes were instituted to manage moderation, content lifecycle, and escalation paths to internal teams, aligning community operations with ongoing member communication and digital experience objectives.
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Customer Experience | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Blue Cross of Idaho Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Blue Cross of Idaho Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Blue Cross of Idaho Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2013 | 2013 |
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Blue Cross of Idaho eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shopping Cart Management | eCommerce |
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2022 | 2022 |
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Blue Cross of Idaho ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Blue Cross of Idaho PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Blue Cross of Idaho TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Blue Cross of Idaho PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2015 | 2016 |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Blue Cross of Idaho IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Blue Cross of Idaho CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Blue Cross of Idaho
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager Data and Reporting | Manager | IT | |
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Senior Database Administrator | Non Manager | IT | |
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Chief Technology Officer | CXO | IT | |
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Director IT Application Systems | Director | IT | |
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Data Engineer, Manager | Manager | IT | |
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SVP & CIO | CXO | IT | |
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Senior Manager of IT Solutions and Delivery | Manager | IT | |
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Apps Being Evaluated by Blue Cross of Idaho Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blue Cross of Idaho IT executives and key decision makers. This section highlights Blue Cross of Idaho's latest recorded technology evaluations, including Nintex Workflow Cloud for Robotic Process Automation on 2026-03-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blue Cross of Idaho digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | Blue Cross of Idaho | Evaluated | Nintex | Nintex Workflow Cloud | Robotic Process Automation | PaaS |
FAQ - APPS RUN THE WORLD Blue Cross of Idaho Technographics
Blue Cross of Idaho is a Insurance organization based in United States,
with around 1426 employees and annual revenues of $1.30 billion.
Blue Cross of Idaho operates a diverse technology stack with applications such as
Workday Compensation, Cognizant TriZetto Facets and Sprinklr Get Satisfaction,
covering areas like Compensation Management, Core Admin Processing System and Community Management.
Blue Cross of Idaho has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Cognizant and Sprinklr.
Blue Cross of Idaho recently adopted applications including
Prism PPM in 2024, Workday Compensation in 2023 and NICE Workforce Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blue Cross of Idaho’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Blue Cross of Idaho’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blue Cross of Idaho technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.