Blue Mountains City Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Mountains City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Blue Mountains City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Mountains City Council has purchased the following applications: Infor Pathway Revenue Management for AR Automation in 2017, Frontier Software Chris21 Payroll for Payroll in 2020, Prime BPM for Process Mining in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Mountains City Council is running and its propensity to invest more and deepen its relationship with Infor , SmartStream , National Australia Bank or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Mountains City Council revenues, which have grown to $91.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Mountains City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Pathway Revenue Management | AR Automation | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Blue Mountains City Council implemented Infor Pathway Revenue Management as its AR Automation solution. Infor Pathway Revenue Management was provisioned to manage the council's accounts receivable and receipting functions within the finance organization.
Implementation focused on Accounts Receivable and receipting capabilities, with Infor Pathway Revenue Management configured to support invoice generation, payment application and receipting workflows that align with the council's financial control processes. The deployment emphasized operationalizing AR transaction capture and centralized receipting across municipal revenue streams.
The solution was integrated with SmartStream, which the council uses for General Ledger, Accounts Payable and financial reporting, and with BIS for management reporting. Integration linked AR posting and receipting records into SmartStream for ledger posting and into BIS for consolidated management reports, preserving the existing financial reporting architecture.
Operational scope covered the finance department and council receipting operations across services, aligning AR processes with centralized finance controls and reconciliations. Governance changes included standardizing receipting workflows and reporting handoffs to SmartStream and BIS, enabling consistent transaction flow between revenue management and the council's reporting systems.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prime BPM | Legacy | Prime BPM | Process Mining | Analytics and BI | n/a | 2014 | 2014 |
In 2014, Blue Mountains City Council implemented Prime BPM to introduce process discovery and analytics across municipal operations. Prime BPM is a Process Mining application used to instrument and analyze end to end workflows within the council environment.
The implementation emphasized Process Mining capabilities including event log ingestion, automated process discovery, conformance checking, variant analysis, and visual process mapping to surface bottlenecks and cycle time issues. Deployment targeted operational and back office workflows related to service delivery, regulatory processing, and finance, with operations and governance teams using Prime BPM outputs to prioritize process standardization and workflow restructuring. Prime BPM was configured to deliver KPI dashboards and case level drill down for root cause analysis, supporting governance-led process improvement and ongoing operational monitoring.
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