Booking Holdings
800 Connecticut Avenue,
Norwalk, 6854, CT,
United States
Norwalk, 6854, CT,
United States
1 203-299-8000
Professional Services
Booking Holdings Technographics
Booking Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Booking Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23364 Booking Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Booking Holdings has purchased the following applications: PhenomPeople ATS for Applicant Tracking System in 2015, Onit SimpleLegal for Legal Practice Management in 2020, Diligent BoardDocs for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Booking Holdings is running and its propensity to invest more and deepen its relationship with Phenom , Greenhouse , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Booking Holdings revenues, which have grown to $21.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Booking Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Booking Holdings Tech Stack and Enterprise Applications
Booking Holdings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | PhenomPeople ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Booking Holdings implemented PhenomPeople ATS. PhenomPeople ATS is used to power Booking Holdings careers website and to manage applicant intake and candidate lifecycle across corporate recruiting.
Configuration emphasizes core Applicant Tracking System capabilities, including job requisition creation and posting, candidate profile capture and resume parsing, workflow-driven applicant tracking, interview scheduling, and offer management. The PhenomPeople ATS deployment was configured to support recruiter and hiring manager workflows, requisition approval routing, and candidate pipeline segmentation. The implementation reflects standard ATS functional modules aligned to corporate talent acquisition and recruiting operations.
Operational coverage centers on corporate talent acquisition and recruiting teams, with the application embedded in the careers site to present job listings and collect candidate applications. The careers site integration routes applicant submissions directly into PhenomPeople ATS, consolidating candidate records and application status for internal recruiters. Candidate-facing workflows and recruiter interfaces are provisioned through the ATS to streamline intake and tracking.
Governance and process design included role-based access controls for recruiters and hiring managers, defined applicant lifecycle states and approval checkpoints, and centralized recruitment workflow orchestration. Configuration aligned ATS workflows with hiring governance to ensure consistent requisition handling and applicant progression. The narrative highlights structural implementation details of PhenomPeople ATS as the Applicant Tracking System for Booking Holdings.
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Applicant Tracking System | HCM |
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2013 | 2013 |
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Candidate Relationship Management | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Booking Holdings ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit SimpleLegal | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Booking Holdings deployed Onit SimpleLegal for Legal Practice Management to support its corporate legal team based in Norwalk, CT and to align matter and contract workflows across its global brands. The deployment was positioned to serve corporate paralegals and office management functions that operate across time zones and interact with vendor and board portal tooling.
The Onit SimpleLegal implementation focused on core Legal Practice Management capabilities, including matter intake and matter management, contract tracking and lifecycle visibility, e-billing and legal spend controls, vendor and invoice management, and document governance. Configuration emphasized role based access for corporate paralegals and office managers, workflow automation for approvals and contract review, and reporting to support budget and correspondence responsibilities.
In the operational environment the solution was used alongside G-Suite, Computershare GEMS, Diligent and BoardVantage, and the Microsoft Office suite as part of the corporate legal tooling set. Corporate paralegals were expected to operate Onit SimpleLegal in conjunction with these systems to manage corporate documents, support contract and price negotiations with vendors, and maintain office budget reporting.
Governance and process adjustments centered on centralized matter intake, standardized approval workflows for vendor contracts and invoices, and assignment of ownership to the corporate paralegal and office manager roles to enforce document control and reporting procedures.
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Booking Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Diligent Corporation | Legacy | Diligent BoardDocs | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Booking Holdings implemented Diligent BoardDocs to centralize board materials and meeting workflows for corporate governance functions. The Diligent BoardDocs deployment was positioned within the Audio Video and Web Conferencing category to support secure distribution of board packets, virtual meeting facilitation, and controlled access to executive documents.
Configuration work focused on board packet assembly, agenda and minutes management, role based access controls, version control, and audit trail capabilities consistent with board portal workflows. Diligent BoardDocs was configured to manage meeting schedules, secure document annotations, and document retention policies used by corporate legal and governance stakeholders.
The implementation operated in conjunction with existing document systems identified by Booking Holdings, including G-Suite, Computershare GEMS, CounselGo SimpleLegal, Blueprint, and the MS Suite, enabling document exchange and consolidated governance record keeping. These connections were scoped to support corporate paralegal and office management tasks, ensuring board materials and related contract documents could be accessed and referenced across systems used by the legal and office administration teams.
Operational coverage was centered on corporate legal and governance functions, with specific usage by the Norwalk, CT office for board and executive meeting support. Governance controls emphasized user provisioning, workflow approvals for packet publication, and audit logging to align meeting administration with internal compliance and recordkeeping procedures.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Booking Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Booking Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Booking Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Booking Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Booking Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Booking Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Booking Holdings IT executives and key decision makers. This section highlights Booking Holdings's latest recorded technology evaluations, including Follett Destiny Library Manager for Library Management on 2025-10-16 and ServiceNow ITSM for IT Service Management on 2025-03-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Booking Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Booking Holdings Technographics
Booking Holdings is a Professional Services organization based in United States,
with around 23364 employees and annual revenues of $21.37 billion.
Booking Holdings operates a diverse technology stack with applications such as
PhenomPeople ATS, Onit SimpleLegal and Diligent BoardDocs,
covering areas like Applicant Tracking System, Legal Practice Management and Audio Video and Web Conferencing.
Booking Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Phenom, Onit and Diligent Corporation.
Booking Holdings recently adopted applications including
ServiceNow ITSM in 2024, DocuSign eSignature in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Booking Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Booking Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Booking Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.