Norwalk, 6854, CT,
United States
Booking Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Booking Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23364 Booking Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Booking Holdings has purchased the following applications: PhenomPeople ATS for Applicant Tracking System in 2015, Onit SimpleLegal for Legal Practice Management in 2020, Diligent BoardDocs for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Booking Holdings is running and its propensity to invest more and deepen its relationship with Phenom , Greenhouse , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Booking Holdings revenues, which have grown to $21.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Booking Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | PhenomPeople ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Booking Holdings implemented PhenomPeople ATS. PhenomPeople ATS is used to power Booking Holdings careers website and to manage applicant intake and candidate lifecycle across corporate recruiting.
Configuration emphasizes core Applicant Tracking System capabilities, including job requisition creation and posting, candidate profile capture and resume parsing, workflow-driven applicant tracking, interview scheduling, and offer management. The PhenomPeople ATS deployment was configured to support recruiter and hiring manager workflows, requisition approval routing, and candidate pipeline segmentation. The implementation reflects standard ATS functional modules aligned to corporate talent acquisition and recruiting operations.
Operational coverage centers on corporate talent acquisition and recruiting teams, with the application embedded in the careers site to present job listings and collect candidate applications. The careers site integration routes applicant submissions directly into PhenomPeople ATS, consolidating candidate records and application status for internal recruiters. Candidate-facing workflows and recruiter interfaces are provisioned through the ATS to streamline intake and tracking.
Governance and process design included role-based access controls for recruiters and hiring managers, defined applicant lifecycle states and approval checkpoints, and centralized recruitment workflow orchestration. Configuration aligned ATS workflows with hiring governance to ensure consistent requisition handling and applicant progression. The narrative highlights structural implementation details of PhenomPeople ATS as the Applicant Tracking System for Booking Holdings.
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Applicant Tracking System | HCM |
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2013 | 2013 |
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Candidate Relationship Management | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit SimpleLegal | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Booking Holdings deployed Onit SimpleLegal for Legal Practice Management to support its corporate legal team based in Norwalk, CT and to align matter and contract workflows across its global brands. The deployment was positioned to serve corporate paralegals and office management functions that operate across time zones and interact with vendor and board portal tooling.
The Onit SimpleLegal implementation focused on core Legal Practice Management capabilities, including matter intake and matter management, contract tracking and lifecycle visibility, e-billing and legal spend controls, vendor and invoice management, and document governance. Configuration emphasized role based access for corporate paralegals and office managers, workflow automation for approvals and contract review, and reporting to support budget and correspondence responsibilities.
In the operational environment the solution was used alongside G-Suite, Computershare GEMS, Diligent and BoardVantage, and the Microsoft Office suite as part of the corporate legal tooling set. Corporate paralegals were expected to operate Onit SimpleLegal in conjunction with these systems to manage corporate documents, support contract and price negotiations with vendors, and maintain office budget reporting.
Governance and process adjustments centered on centralized matter intake, standardized approval workflows for vendor contracts and invoices, and assignment of ownership to the corporate paralegal and office manager roles to enforce document control and reporting procedures.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Diligent Corporation | Legacy | Diligent BoardDocs | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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