BUNN
5020 Ash Grove Drive,
Springfield, 62711, IL,
United States
Springfield, 62711, IL,
United States
1 217-529-6601
Manufacturing
BUNN Technographics
BUNN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BUNN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 BUNN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BUNN has purchased the following applications: Moodle LMS for Learning and Development in 2013, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BUNN is running and its propensity to invest more and deepen its relationship with Moodle , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BUNN revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BUNN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BUNN Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2013 | 2013 |
In 2013, BUNN implemented Moodle LMS to support its Learning and Development initiatives. Moodle LMS was deployed on BUNN's website to provide centrally hosted access for employees and invited external learners, making the application the primary delivery platform for online training content.
The deployment focused on core Learning and Development capabilities, including course catalog management, enrollment workflows, multimedia content delivery, assessment and certification tracking, and role based administration and course authoring. Governance emphasized centralized LMS administration and structured content release processes, while operational coverage extended across BUNN's United States employee population and manufacturing support functions.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, BUNN implemented Salesforce Field Service (ex ClickSoftware) to modernize its Field Service Management. The initiative was designed to replace the platform used to manage service operations and to deliver a more integrated service solution that BUNN described as more robust and scalable than its then current ServiceMax solution.
The BUNN team developed business requirements and executed enablement, configuration, and development through an AGILE framework. Implementation work focused on standard Field Service Management capabilities, including work order management, scheduling and dispatch, mobile technician enablement, parts and inventory tracking, and service agreement enforcement.
Deployment architecture emphasized integration with service operations and mobile workforce workflows, with configuration of rules-based scheduling and technician assignment logic to support dispatch decisions. Operational scope centered on service operations and field technician workflows, with internal teams owning requirements, iterative builds, and configuration governance.
Program governance used sprint-based releases, prioritized backlog grooming, and role-based configuration ownership to transition processes into the Salesforce Field Service Lightning environment. The project positioned Salesforce Field Service (ex ClickSoftware) as the centralized orchestration layer for BUNN service case management and mobile execution, with the stated goal of improving platform scalability and operational consistency.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, BUNN implemented Adobe Connect as an Audio Video and Web Conferencing solution embedded on its corporate website to deliver live web sessions and recorded meeting content. The deployment uses Adobe Connect as a hosted conferencing layer accessible from the public site, positioning the application for web-based engagement scenarios tied to the company website.
Adobe Connect was configured to leverage standard conferencing capabilities such as persistent virtual meeting rooms, scheduled webinar sessions, screen and application sharing, rich media content pods, and recording and playback. The implementation includes attendee management and registration workflows, host account provisioning, and session scheduling and archive controls, consistent with typical Audio Video and Web Conferencing functional workflows.
Operational governance is centered on centralized Adobe Connect administration consoles that manage host permissions, session retention, and access control, with content and session publishing routed through the corporate website. The BUNN Adobe Connect Audio Video and Web Conferencing deployment supports customer-facing web engagement and web-hosted instructor led sessions directly from the site, with configuration and access managed through Adobe Connect administrative tooling.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at BUNN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BUNN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BUNN IT executives and key decision makers. This section highlights BUNN's latest recorded technology evaluations, including Paycom Payroll for Payroll on 2025-05-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BUNN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BUNN Technographics
BUNN is a Manufacturing organization based in United States,
with around 1500 employees and annual revenues of $230.0 million.
BUNN operates a diverse technology stack with applications such as
Moodle LMS, Salesforce Field Service (ex ClickSoftware) and Adobe Connect,
covering areas like Learning and Development, Field Service Management and Audio Video and Web Conferencing.
BUNN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Salesforce and Adobe Systems.
BUNN recently adopted applications including
ServiceNow ITSM in 2024, Intercom in 2021 and Dstillery Audiences (exMedia6Degrees) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BUNN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BUNN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BUNN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.