About the Customer
Scope and Challenges
Outcome and Implications
Sample TextUnderstanding and responding to customer requirements has always been important to the Bunn-O-Matic Corporation (BUNN®). Today, BUNN is a global partner you can count on for profitable, reliable beverage equipment and outstanding post-purchase support wherever customers are served. Since 1957, BUNN has been at the forefront of beverage equipment innovation: inventing the flat-bottom paper filter for commercial use, the pour-over coffee brewer, and the first commercial iced tea brewer that uses fresh leaves versus instant mix. As customers entered the digital age, BUNN also embraced sophisticated new technology to meet changing needs. Each product launch is driven by an ongoing commitment to delivering the highest possible quality beverage in each cup, every time. With thousands of loyal commercial and home product customers, the BUNN brand is synonymous with honesty, integrity, courtesy and total value, all of which work together to uphold the company’s brand promise, A Partner You Can Count On™.
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