C. H. Robinson
14701 Charlson Road,
Eden Prairie, 55347, MN,
United States
Eden Prairie, 55347, MN,
United States
1 952-937-8500
Professional Services
C. H. Robinson Technographics
C. H. Robinson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by C. H. Robinson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11855 C. H. Robinson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
C. H. Robinson has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Workday Absence Management for Absence and Leave Management in 2019, SAP Concur Travel for Travel Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems C. H. Robinson is running and its propensity to invest more and deepen its relationship with Oracle , Coupa Software , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing C. H. Robinson revenues, which have grown to $16.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for C. H. Robinson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
C. H. Robinson Tech Stack and Enterprise Applications
C. H. Robinson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, CH Robinson implemented Oracle Cloud ERP as an ERP Financial application to centralize core finance operations. The Oracle Cloud ERP deployment was provisioned as a cloud SaaS solution to consolidate transactional ledgers and standardize period close and intercompany accounting across the enterprise finance organization.
The implementation encompassed core ERP Financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and financial reporting within Oracle Cloud ERP. Configuration work emphasized multi ledgers and subledger reconciliation, automated period close sequencing, and standardized journal and intercompany posting workflows to support consolidated financial reporting.
The program integrated Oracle Cloud ERP with Oracle Enterprise Performance Management EPM Cloud and Oracle Business Intelligence BI Cloud, aligning transactional finance data with planning, consolidation, and management reporting. These integrations linked Oracle Cloud ERP transactional sources to FP&A and consolidation capabilities in EPM, and to governance and dashboarding in BI Cloud, creating a unified finance reporting chain.
Governance and operational ownership were established through an Oracle ERP, EPM, & BI Cloud Center of Excellence, with a Global Program Director leading implementation activities from Jan 2018 to Mar 2020. The COE coordinated configuration governance, role based access controls, release management, and standardized finance process guidance while directing change management and training for accounting and finance functions.
|
|
|
|
|
ERP Financial | ERP |
|
2018 | 2019 |
|
|
|
|
|
Expense Management | ERP |
|
2019 | 2019 |
|
|
|
|
|
Expense Management | ERP |
|
2019 | 2019 |
|
C. H. Robinson HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2020 |
In 2019 C.H. Robinson implemented Workday Absence Management as a global absence solution in the Absence and Leave Management category. The deployment was executed within a broader Workday program that included HCM, Benefits, Recruiting, Talent, Absence, Compensation, Payroll and Integrations, and it was led by the HR Technology organization to create standardized absence processes across disparate regions.
Workday Absence Management was configured to manage leave plans, eligibility rules, accrual calculations, time off request workflows and approval routing, and to provide reporting and audit capabilities for absence lifecycles. The implementation emphasized automated entitlement calculations and balance tracking to reduce manual reconciliations and to align absence administration with payroll and benefits processes.
The absence workstream integrated with adjacent Workday modules, including Workday HCM, Benefits and Payroll, and it operated alongside ServiceNow as the employee experience front end and Cornerstone as the learning platform where absence data supported compliance workflows. Integration design leveraged Workday integration constructs to propagate absence events to payroll and benefits processing and to surface absence-related cases in ServiceNow.
Governance and rollout were managed by the HR Technology team through a dynamic roadmap, standardized policy templates and formalized workflows for requests, approvals and policy exceptions. The implementation supported enhanced global employee experience and promoted process standardization across regions as reported by HR leadership, while aligning absence management with core HR, payroll and benefits functions.
|
|
|
|
|
Benefits Administration | HCM |
|
2019 | 2020 |
|
|
|
|
|
Compensation Management | HCM |
|
2019 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2014 | 2014 |
|
|
|
|
|
Core HR | HCM |
|
2019 | 2020 |
|
|
|
|
|
Employee Engagement | HCM |
|
2019 | 2019 |
|
|
|
|
|
Employee Experience | HCM |
|
2019 | 2020 |
|
|
|
|
|
Employee Experience | HCM |
|
2017 | 2017 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2019 | 2019 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2019 | 2020 |
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2020 |
|
|
|
|
|
Onboarding | HCM |
|
2019 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2019 | 2020 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2019 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Talent Sourcing | HCM |
|
2017 | 2017 |
|
|
|
|
|
Talent Sourcing | HCM |
|
2017 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2019 | 2020 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2019 | 2020 |
|
C. H. Robinson ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, CH Robinson deployed SAP Concur Travel as its Travel Management solution. The implementation established SAP Concur Travel as the central travel booking and expense reporting application supporting corporate travel and T&E workflows.
Configuration work focused on expense reporting, itinerary booking, corporate card reconciliation, policy enforcement, and approval routing. SAP Concur Travel was configured to capture standardized GL coding and expense category fields to align with Accounts Payable validation and to automate policy checks and approver chains within T&E workflows.
Integrations included connection points with Oracle Cloud ERP for accounting and AP posting and linkage to ServiceNow workflows used to administer the Corporate Credit Card Program. The environment also operated alongside Coupa T&E, requiring processes to coordinate expense intake and routing across both T&E systems, with operational coverage spanning Accounts Payable teams that support CH Robinson branches and internal business partners.
Governance and rollout emphasized updated internal operating procedure documentation, structured training and cross-training for AP staff, and AP-led recommendations for system and process enhancements. Ownership for reconciliation, approvals, and corporate card administration remained within Finance and Accounts Payable, including daily payment processing activities and CAM reconciliation tasks.
|
C. H. Robinson Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2018 | 2018 |
|
C. H. Robinson Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2017 | 2017 |
|
|
|
|
|
Blockchain Platform | Blockchain |
|
2017 | 2017 |
|
C. H. Robinson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2018 | 2018 |
|
C. H. Robinson Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2012 | 2012 |
|
C. H. Robinson eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shipping Management | eCommerce |
|
2016 | 2016 |
|
C. H. Robinson SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2013 | 2013 |
|
|
|
|
|
Transportation Management | SCM |
|
2013 | 2013 |
|
|
|
|
|
Warehouse Management | SCM |
|
2014 | 2014 |
|
C. H. Robinson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2020 | 2020 |
|
C. H. Robinson EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2018 | 2018 |
|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2018 | 2018 |
|
C. H. Robinson ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
C. H. Robinson PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2016 | 2016 |
|
C. H. Robinson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
C. H. Robinson CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at C. H. Robinson
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Commercial Analytics Manager | Manager | Finance | |
|
|
|
Vice President of Analytics, North America Surface Transportation C.H. Robinson | VP | Supply Chain | |
|
|
|
CTO | CXO | IT | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Controller - International | Director | Finance | |
|
|
|
Controller - Internal Reporting | Director | Finance | |
|
|
|
Director Of Internal Audit | Director | Finance | |
|
|
|
Corporate Accounting Manager | Manager | Finance | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
Procurement Manager | Manager | Procurement | |
|
|
|
Manager Information Technology | Manager | IT | |
|
|
|
Senior Human Resources Manager | Manager | HR | |
|
|
|
Vice President Finance Operations | VP | Finance | |
|
|
|
Director Information Technology Application Development | Director | IT | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Director Of Procurement | Director | Procurement | |
|
|
|
Vice President, Human Resources (Total Rewards, Talent Management, HR Technology & Ops) | VP | HR | |
|
|
|
Director Talent Management | Director | HR | |
|
|
|
Director, HR Business Partner | Director | HR | |
|
|
|
Manager, Talent Acquisition | Manager | HR | |
|
|
|
Senior Manager - Automation Solutions | Manager | IT | |
|
|
|
Sr. Manager, Automation Solutions | Manager | IT | |
|
Apps Being Evaluated by C. H. Robinson Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from C. H. Robinson IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the C. H. Robinson digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD C. H. Robinson Technographics
C. H. Robinson is a Professional Services organization based in United States,
with around 11855 employees and annual revenues of $16.23 billion.
C. H. Robinson operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and SAP Concur Travel,
covering areas like ERP Financial, Absence and Leave Management and Travel Management.
C. H. Robinson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and SAP.
C. H. Robinson recently adopted applications including
Okta Identity Cloud in 2022, airSlate SignNow Signature Embedded in 2021 and Medallia Kampyle in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of C. H. Robinson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates C. H. Robinson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete C. H. Robinson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.