AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

CalBank Tech Stack and Enterprise Applications

CalBank ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Temenos Legacy Temenos T24 Core Banking ERP Services and Operations n/a 2013 2013
In 2013, CalBank deployed Temenos T24 as its Core Banking platform for core transaction processing and account management across its Ghana operations. The implementation signal emphasizes a T24 DATABASE ADMINISTRATOR function responsible for database tier administration, instance provisioning, patching, backups and performance tuning, with operational ownership aligned to IT operations and core banking operations teams. Configuration and implementation work centered on Core Banking modules typical to Temenos T24, including deposit account processing, loan servicing, general ledger posting and customer information management, with business rules and posting engines configured within the application tier. Architecture and governance focused on a managed application and database stack, instance lifecycle and role based administration to support change control, data integrity and ongoing support for retail and corporate banking functions.
CalBank Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, CalBank implemented Microsoft 365 as its Collaboration platform. CalBank is using Microsoft 365 on their website, indicating public-facing mailboxes and collaboration links are surfaced through Microsoft 365 services. The deployment aligns the bank's external contact points with the vendor's cloud collaboration footprint. The Microsoft 365 implementation centers on standard Collaboration capabilities, including hosted email, document management and co-authoring, team communication, and enterprise file synchronization as provided by Microsoft 365. Operational coverage focuses on corporate productivity and communications for CalBank staff, with administration controlled through Microsoft 365 native tenant controls, user provisioning, and role-based access management. Governance emphasizes centralized administration of collaboration artifacts and external sharing settings, supporting secure exposure of contact and collaboration endpoints that are visible on the corporate website.
CalBank CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Service Cloud (ex RightNow) Customer Support CRM n/a 2019 2019
In 2019, CalBank implemented Oracle Service Cloud (ex RightNow) as its Customer Support solution on its website. The Oracle Service Cloud deployment provides a web based customer support layer embedded in the bank's public site to capture online cases and enable self service for account holders. The implementation supports CalBank's Ghana customer base and centralizes digital intake for retail and corporate support inquiries. Configured modules included case management, knowledge base authoring, web self service, interaction routing, and email handling to structure incident lifecycles and agent queues. Operationally the system standardized online ticket workflows, knowledge driven responses, and escalation rules for the customer service organization, consolidating web initiated interactions under Oracle Service Cloud (ex RightNow) as the primary Customer Support application referenced on CalBank's site.
CalBank TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2022 2022
CalBank PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
CalBank IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at CalBank

First Name Last Name Title Function Department Email Phone
IT Auditor CXO IT
Applications Officer Director IT
Head, Banking Operations Director Finance

Apps Being Evaluated by CalBank Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CalBank IT executives and key decision makers. This section highlights CalBank's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2025-05-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CalBank digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-05-07 CalBank Evaluated Temenos Temenos T24 Core Banking ERP Services and Operations
FAQ - APPS RUN THE WORLD CalBank Technographics
CalBank is a Banking and Financial Services organization based in Ghana, with around 916 employees and annual revenues of $60.0 million.
CalBank operates a diverse technology stack with applications such as Temenos T24, Microsoft 365 and Oracle Service Cloud (ex RightNow), covering areas like Core Banking, Collaboration and Customer Support.
CalBank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Temenos, Microsoft and Oracle.
CalBank recently adopted applications including Clari5 Platform in 2022, Oracle Service Cloud (ex RightNow) in 2019 and Pathwire Mailgun in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CalBank’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates CalBank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CalBank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.