Caparol Paints
Round about 8 - Plot no: 5330256 - Dubai Industrial,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 8002272765
Manufacturing
Caparol Paints Technographics
Caparol Paints Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caparol Paints and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Caparol Paints employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caparol Paints has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, Tidio Live Chat for Chatbots and Conversational AI in 2020, GoDaddy Webmail for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caparol Paints is running and its propensity to invest more and deepen its relationship with SAP , Tidio , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caparol Paints revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caparol Paints intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caparol Paints Tech Stack and Enterprise Applications
Caparol Paints ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP Business One | SAP S/4 HANA | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Caparol Paints implemented SAP S/4 HANA for its Dubai entity to address core ERP Financial requirements across finance and controlling. The implementation covered SAP S/4 HANA modules including FICO, COPA, PP, MM, SD and LE, and replaced a prior SAP Business One installation at the local entity level.
The engagement centered on finance and controlling configuration, with the lead FICO consultant holding a dual role as the primary controlling expert for product costing and profitability analysis. Responsibilities included monthly standard cost calculation and updates in the SAP S/4 HANA system, detailed costing configuration, and configuration of profitability segments in COPA to support management reporting.
Reporting and analytical capability was extended through SAP BW, implemented alongside SAP S/4 HANA and using BEx Query Designer to produce multi dimensional MIS. More than 200 custom specific report layouts were developed inside SAP and BW to support transactional reporting and management decision workflows, aligning SAP S/4 HANA transactional data with multidimensional analysis.
Project governance included organizing business process sessions, reviewing and securing approval of Business Blueprint documents, preparing the overall project plan, and reporting project status, risks and mitigations to a steering committee. The implementation team was managed without an external SI partner and comprised a team of six SAP consultants from Germany working directly with process owners, while the FICO consultant also handled change management and evolving scope.
Testing and quality assurance were delivered through prepared, scenario based test cases executed in SAP S/4 HANA for unit testing and flow testing across finance, production planning, procurement, sales and logistics business functions. The deployment emphasized process alignment between SAP S/4 HANA and operational teams in the Dubai entity, preserving strict change control and sign off on blueprint and test artifacts.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2017 | 2017 |
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Caparol Paints AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Caparol Paints implemented Tidio Live Chat on its public website. Tidio Live Chat is deployed as a Chatbots and Conversational AI solution to provide real time messaging and automated conversational flows for customer facing touchpoints on the corporate site.
The implementation centers on an embedded website chat widget, configured for automated bot responses, canned replies, and live agent handoff. Configuration emphasizes session based visitor monitoring and trigger driven conversational flows typical of Chatbots and Conversational AI deployments, with rule based triggers to initiate chats and quick reply templates to standardize responses.
Operational ownership is concentrated within customer service with supporting use by sales and marketing for lead capture and inquiry routing across the United Arab Emirates site. Governance follows a site level model where chat routing and availability windows are defined, agent handoff procedures are documented, and conversational templates are maintained to ensure consistent customer engagement.
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Caparol Paints Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Caparol Paints implemented GoDaddy Webmail as its corporate email and collaboration platform. GoDaddy Webmail is deployed as a cloud-hosted webmail service surfaced on the company website, aligned with the Collaboration category, and used to support corporate communications and administrative business functions.
Operationally the deployment follows a hosted mailbox model managed through GoDaddy's web interface, with mailbox provisioning and DNS-based domain routing for inbound and outbound email delivery. Configuration and operational coverage center on mailbox administration, user provisioning, account authentication, and standard email protections such as spam filtering, applying typical Collaboration app workflows to support day-to-day office and customer-facing communications.
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Caparol Paints SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2017 | 2017 |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2017 | 2017 |
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Caparol Paints IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Caparol Paints
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caparol Paints Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Caparol Paints IT executives and key decision makers. This section highlights Caparol Paints's latest recorded technology evaluations, including SAP Ariba for Procurement on 2024-12-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Caparol Paints digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-12-19 | Caparol Paints | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Caparol Paints Technographics
Caparol Paints is a Manufacturing organization based in United Arab Emirates,
with around 150 employees and annual revenues of $15.0 million.
Caparol Paints operates a diverse technology stack with applications such as
SAP S/4 HANA, Tidio Live Chat and GoDaddy Webmail,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Caparol Paints has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Tidio and GoDaddy.
Caparol Paints recently adopted applications including
StackPath CDN in 2021, Tidio Live Chat in 2020 and SAP S/4 HANA in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Caparol Paints’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Caparol Paints’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Caparol Paints technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.