Cater Care
107 Quay Street,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 2 8833-0200
Professional Services
Cater Care Technographics
Cater Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cater Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Cater Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cater Care has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, ELMO HR Core for Core HR in 2022, SoupedUp for Home Care Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cater Care is running and its propensity to invest more and deepen its relationship with Microsoft , ELMO Software , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cater Care revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cater Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cater Care Tech Stack and Enterprise Applications
Cater Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Cater Care implemented Microsoft Dynamics 365 for Finance and Operations. The deployment targeted ERP Financial capabilities to centralize group financial reporting, budgeting and cash management across the finance function and supporting business units.
The implementation configured core financial modules consistent with ERP Financial workflows, including general ledger orchestration, budgeting and forecasting, cashflow management, accounts payable and accounts receivable processes, tax and payroll tax reporting, and year end reconciliation controls. Microsoft Dynamics 365 for Finance and Operations was used in conjunction with Dynamics Management Reporter for report writing, enabling standardized Balance Sheet, Cash Flow and Profit and Loss reporting frameworks and template driven financial packs for management review.
Operational workflows were designed to support daily cashflow forecasting, bank reconciliations for NAB and CBA accounts, and monthly interest accrual tracking as part of the cash management function. KPI tracking and tender win rate reporting incorporated Salesforce Data for monthly sales opportunity analytics and bid rate review, with data feeds used to populate financial dashboards and support commercial decision making.
Governance changes emphasized centralized financial report preparation, standardized budget and forecast submission processes, and consolidated year end reconciliation procedures to support external audit readiness. Business Analyst driven initiatives produced templates and dashboards that formalized reviewer workflows between financial controllers and business units, and embedded periodic financial close tasks into the system driven cadence.
Explicit outcomes from the program included documented process improvements that increased operational efficiency and freed analyst time for higher value work, along with the creation of consolidated financial models and dashboards in Excel and Google Sheets that complemented Dynamics reporting. No implementation partner is specified.
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Cater Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO HR Core | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, Cater Care implemented ELMO HR Core and deployed the application as its Core HR platform to support Human Resources Shared Services in Brisbane and to service companywide HR requirements for approximately 3,000 employees. The deployment is centered on the Human Resources Shared Services team, operating on a hybrid basis, with local administrators and HR coordinators responsible for day to day administration and user support.
ELMO HR Core was configured to manage onboarding workflows, employment contract creation and management, compliance documentation, and HR service desk duties reflected in the job description. The implementation emphasizes case handling for employment queries, administration of VEVO and Right to Work verification processes, and support for structured data and reporting requests, with ELMO HR Core named as the HRIS being administered by internal coordinators who act as module champions.
Operational coverage includes HR generalist functions, onboarding, employment contract processing, compliance oversight to align documentation with the Fair Work Act and applicable industrial instruments, and ad hoc reporting support for client groups. Governance responsibilities were assigned to the shared services HR team, with expectations that coordinators maintain data accuracy, manage system configurations for their modules, and participate in HR projects and initiatives that touch ELMO HR Core.
The stated objectives in the role description are to ensure seamless support to internal stakeholder groups, uphold regulatory compliance through system administered checks, and provide a single point of administration for onboarding and employment lifecycle tasks via ELMO HR Core. The narrative centers on operationalizing Core HR capabilities in the shared services model, with HR coordinators positioned as system stewards and primary business liaisons.
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Onboarding | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2018 | 2018 |
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Cater Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoupedUp | Legacy | SoupedUp | Home Care Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Cater Care partnered with SoupedUp to provision SoupedUp as an aged-care catering application within its Home Care Management service portfolio for clients across Australia. The engagement positioned SoupedUp as the application for menu planning, compliance tracking and operational coordination between care and catering stakeholders.
Implementation centered on SoupedUp catering and training modules to standardize menu planning, dietary compliance and staff competency tracking. Functional capabilities emphasized include recipe and menu management, compliance documentation for audit readiness and communication workflows to close the loop between clinical and catering teams. Configuration work focused on role based access, menu templates and training content libraries consistent with aged-care operational needs.
Operational coverage extended to Cater Care clients nationwide in Australia, affecting catering operations, clinical care teams and training departments within customer sites. The deployment model integrated SoupedUp into client facing catering operations and daily meal planning processes while maintaining data workflows for compliance and audit support. No specific external system integrations were disclosed in the announcement.
Governance adjustments included alignment of catering and clinical workflows and adoption of standardized training modules to support audit readiness and consistent menu compliance across client sites. The partnership was presented as a means to streamline operations and improve communication between clinical and catering teams for Cater Care customers.
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Cater Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Cater Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Cater Care ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Cater Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cater Care
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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General Manager, Human Resources | Manager | HR | |
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Group Payroll Manager | Manager | HR | |
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Assistant Accountant | Manager | Finance | |
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Head of HR & Talent Acquisition | Director | HR | |
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Director - People & Culture | Director | HR | |
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HR Advisor | Manager | HR | |
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Workforce Management | Manager | HR | |
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Learning and Development Manager | Manager | HR | |
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Group Head of Learning & Development & First Nations | Director | HR | |
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Apps Being Evaluated by Cater Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cater Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cater Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cater Care Technographics
Cater Care is a Professional Services organization based in Australia,
with around 3000 employees and annual revenues of $500.0 million.
Cater Care operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, ELMO HR Core and SoupedUp,
covering areas like ERP Financial, Core HR and Home Care Management.
Cater Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, ELMO Software and SoupedUp.
Cater Care recently adopted applications including
ELMO Onboarding in 2023, ELMO HR Core in 2022 and ELMO Recruitment and Applicant Tracking System in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cater Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cater Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cater Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.