Paris, 75008,
France
Caudalie SAS Technographics
Caudalie SAS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caudalie SAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Caudalie SAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caudalie SAS has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Adobe Commerce (ex Magento) for eCommerce in 2011, Easicrm for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caudalie SAS is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caudalie SAS revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caudalie SAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caudalie SAS Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Caudalie SAS implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is cloud-native and provisioned through Google Workspace across the organization, supporting roughly 850 employees and integrated into the company website footprint. The implementation established organizational email domains, shared drives, and collaboration workspaces to support cross-functional teams and centralized content authoring.
Google Workspace (Formerly Google G-Suite) services in use include Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, delivering core capabilities for email, document collaboration, calendaring, and virtual meetings consistent with the Collaboration category. Administrative governance is handled via the Google Admin console for user provisioning, group and domain management, and standard security and access controls. Operational coverage targets corporate functions including marketing, e-commerce operations tied to the website, and corporate communications, with Google Workspace tools used for collaborative authoring, scheduling, and external contact workflows on Caudalie’s public site.
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Collaboration | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011, Caudalie SAS implemented Adobe Commerce (ex Magento) to power eCommerce on its corporate website. Using Magento on their website, the deployment established Adobe Commerce as the central storefront and catalog engine for online product presentation and order capture.
Configuration focused on standard Adobe Commerce functional modules such as catalog management, product attribute modeling, CMS-driven content pages, shopping cart and checkout orchestration, and promotions tooling common to eCommerce. Adobe Commerce (ex Magento) managed SKU-level catalog structure and merchandising controls, enabling marketing and merchandising teams to publish product content and promotional campaigns.
Operational scope centered on the consumer-facing website and the eCommerce business function, with ownership aligned to merchandising, marketing and online sales operations. Governance emphasized catalog and content workflows to coordinate pricing, product updates and promotional calendars across teams.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Easiware | Legacy | Easicrm | CRM | CRM | n/a | 2013 | 2013 |
In 2013, Caudalie SAS implemented Easicrm as its CRM to develop and centralize customer service operations. The initial deployment established a single multilingual platform that consolidated customer records and service interactions for Caudalie customer service teams.
The Easicrm implementation configured customer service workflows typical of CRM deployments, including ticketing and case management, multilingual routing, templated responses with embedded personalization logic, and an integration of Caudalie’s loyalty program to surface loyalty status within service interactions. Easicrm was used to operationalize personalized responses to customers, enabling agents to apply customer segmentation and loyalty signals directly within the interaction flow.
Operational scope focused on the customer service function, with centralized governance of response templates and a multilingual knowledge base to standardize communications. The rollout oriented around instrumenting agent workflows for personalized customer engagement and integrating loyalty program data into the service process to maintain consistent, branded responses across languages.
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Caudalie SAS
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caudalie SAS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||