Charles & Keith Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Charles & Keith Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Charles & Keith Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Charles & Keith Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Workday HCM for Core HR in 2024, Oracle Retail Xstore Point-of-Service for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Charles & Keith Group is running and its propensity to invest more and deepen its relationship with SAP , Workday , UNIT4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Charles & Keith Group revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Charles & Keith Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Sage 300 ERP (formerly Accpac) | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
Charles & Keith Group in 2015 selected and deployed SAP ERP ECC 6.0 (ERP Financial) to replace Sage 300 ERP (formerly Accpac). The implementation centered on core modules—Sales and Distribution (SD), Materials Management (MM) and Finance and Controlling (FICO)—to standardize and consolidate sales order processing, procurement/inventory management and financial accounting across business units. Ongoing program activity is focused on implementation, maintenance and user support: internal SAP Business Analysts lead module configuration, productivity-enhancement projects, application enhancements and close collaboration with business teams to refine day-to-day processes and support users.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Unit4 Prosoft HRMS | Workday HCM | Core HR | HCM | n/a | 2024 | 2025 |
|
 |
|
|
Payroll | HCM |
|
2014 | 2015 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Charles & Keith Group implemented Oracle Retail Xstore Point-of-Service as their Point Of Sale to support transactional operations across retail, eCommerce, and supply chain business functions. The deployment was positioned as the enterprise Point Of Sale platform for store-level transaction processing and store operations, aligning POS capabilities with broader omnichannel commerce objectives.
The Oracle Retail Xstore Point-of-Service implementation configured core POS modules including transaction processing, payment handling, returns and refunds, promotions and price management, inventory lookup at point of sale, and staff authentication and session management. Configuration work emphasized business rule scripting and terminal provisioning to enforce store operations and promotional policies, while standard retail workflows were codified to ensure consistent checkout and returns handling.
Integration architecture centered on API driven connectivity and asynchronous messaging to ensure near real-time data exchange between the POS and upstream systems. Integrations explicitly targeted ERP, CRM, order management, and warehouse management platforms, using middleware and message queues to maintain inventory visibility, order status synchronization, and customer data consistency across channels. The environment supported programmatic interfaces for ecommerce reconciliation and store stock updates to align point-of-sale events with supply chain processes.
Governance and operationalization were structured around application lifecycle controls, documented change management, and engineering practices that included code reviews and CI/CD oriented delivery. The IT Applications Manager role led software development and integration efforts, enforced technical documentation and security practices, and coordinated cross-functional rollout activities to ensure system interoperability between POS, ERP, CRM, and WMS domains.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2013 | 2013 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||