AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cheer Pack North America Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Cloud ERP ERP Financial ERP Financial Management n/a 2021 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS CRM CRM CRM n/a 2021 2022
In 2021, Cheer Pack North America deployed IFS CRM as part of its broader IFS.ai application landscape to support rapid manufacturing growth and expanded sales operations. The deployment sat alongside a modular IFS ERP architecture already used across manufacturing and provided the company with scalable available-to-promise capability as it added a new plant and grew to over 270 employees. Implementation focused on functional modules commonly associated with the CRM category, with explicit use of the customer service module and the CRM module to surface opportunities and drive sales motions. Manufacturing and quality modules were implemented in parallel, document management was centralized for version control and scanning, and the shop-order configuration replaced the prior production line approach to provide the finer lot traceability customers required. Operational architecture included real-time access to IFS.ai from shop floor and warehouse roles, enabled by a mobility rollout using more than thirty Microsoft Surface Pro tablets as laptop replacements. The IFS CRM and adjacent modules were used by sales, customer service, manufacturing supervisors and warehouse coordinators to create a seamless connection between sales, production and warehouse and to surface real-time production and inventory data. Governance and rollout emphasized training and staged adoption, with sales staff receiving classes to adopt IFS CRM and plans to extend the sales module to broaden usage. Outcomes recorded by the customer include complete stock visibility, reduced costs through time savings, improved lot traceability, centralized document control and quantified time savings for supervisors and warehouse employees through mobile access to IFS.ai.
Customer Experience CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2013 2013
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Cheer Pack North America
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cheer Pack North America Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cheer Pack North America Technographics

Cheer Pack North America is a Manufacturing organization based in United States, with around 270 employees and annual revenues of $30.0 million.

Cheer Pack North America operates a diverse technology stack with applications such as IFS Cloud ERP, Microsoft 365 and IFS CRM, covering areas like ERP Financial, Collaboration and CRM.

Cheer Pack North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IFS and Microsoft.

Cheer Pack North America recently adopted applications including Sentry in 2023, Sophos Email in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cheer Pack North America’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cheer Pack North America’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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