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China Jinmao Holdings Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Choiceform Legacy Choiceform EX Employee Experience HCM n/a 2022 2023 In 2022 China Jinmao Holdings Group implemented Choiceform EX Employee Experience as part of a Total Experience TX CEM deployment to support property and estate operations in Mainland China. The project focused on a touchpoint based post use evaluation system that centralized service monitoring across property management sites, enabling systematic collection of resident and service interaction feedback. The Choiceform EX Employee Experience implementation comprised modules aligned with employee and service experience workflows, including touchpoint evaluation and feedback capture, survey automation for post service assessments, complaint case management workflows, and operational dashboards for monitoring service metrics. Configuration emphasized touchpoint mapping to link specific on site interactions to follow up processes and automated routing rules for complaints and escalations. Operational coverage targeted China Jinmao property and estate operations teams in Mainland China, with process changes to funnel post use evaluations into a centralized monitoring plane for operations, customer service, and facility management functions. Governance adjustments established defined triage and resolution roles, standardized evaluation touchpoints, and recurring review cycles to convert feedback into operational actions. Reported outcomes from the engagement include improved service monitoring, a 7.38 percentage point increase in satisfaction, and faster complaint handling as a result of the touchpoint based evaluation and complaint workflow automation. The deployment positions Choiceform EX Employee Experience as the system of record for post use service feedback within China Jinmao property operations.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IFCA Software Legacy IFCA PropertyX Real Estate Property Management ERP Services and Operations n/a 2023 2023 In 2023 China Jinmao Holdings Group deployed IFCA PropertyX, a Real Estate Property Management application, to support digitalisation of property sales, bookings and project insights across the group's mainland China operations. The engagement is centered on IFCA PropertyX as the platform for property sales and sales administration, reflecting capabilities described in IFCA PropertyX materials and the customer testimonial. Implemented modules and configuration focused on property sales, loan integration and sales administration, with additional booking and project insight reporting capabilities delivered as part of IFCA PropertyX. Configuration aligned system workflows to sales administration and booking processes, and the loan integration capability was used to connect financing touchpoints into the sales lifecycle to reduce manual handoffs. Deployment scope covered the group’s mainland China operations, with rollout and operational coverage targeted at sales teams and project management units to unify booking visibility and project-level insights. Governance established an ongoing partnership model with IFCA, creating operational ownership for sales administration, data provisioning and continued platform evolution across China Jinmao’s business functions. The engagement strengthened China Jinmao’s digital sales foundation and established an ongoing partnership with IFCA, positioning IFCA PropertyX as the group’s operational platform for property sales, bookings and project insights.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Alibaba Legacy Alibaba Cloud DirectMail Transactional Email PaaS n/a 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2015 2015
Web Content Management Content Management 2017 2017
IT Decision Makers and Key Stakeholders at China Jinmao Holdings Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by China Jinmao Holdings Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD China Jinmao Holdings Group Technographics

China Jinmao Holdings Group is a Construction and Real Estate organization based in China, with around 12825 employees and annual revenues of $11.53 billion.

China Jinmao Holdings Group operates a diverse technology stack with applications such as Choiceform EX, IFCA PropertyX and Alibaba Cloud DirectMail, covering areas like Employee Experience, Real Estate Property Management and Transactional Email.

China Jinmao Holdings Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Choiceform, IFCA Software and Alibaba.

China Jinmao Holdings Group recently adopted applications including IFCA PropertyX in 2023, Choiceform EX in 2022 and Alibaba Cloud DirectMail in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of China Jinmao Holdings Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates China Jinmao Holdings Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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