List of Choiceform EX Customers
Shanghai, 200030,
China
Since 2010, our global team of researchers has been studying Choiceform EX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Choiceform EX for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Choiceform EX for Employee Experience include: General Motors, a United States based Automotive organisation with 162000 employees and revenues of $187.44 billion, China Jinmao Holdings Group, a China based Construction and Real Estate organisation with 12825 employees and revenues of $11.53 billion, Lucky Crest, a Hong Kong based Banking and Financial Services organisation with 10 employees and revenues of $1.6 million and many others.
Contact us if you need a completed and verified list of companies using Choiceform EX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Choiceform EX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
China Jinmao Holdings Group | Construction and Real Estate | 12825 | $11.5B | China | Choiceform | Choiceform EX | Employee Experience | 2022 | n/a | In 2022 China Jinmao Holdings Group implemented Choiceform EX Employee Experience as part of a Total Experience TX CEM deployment to support property and estate operations in Mainland China. The project focused on a touchpoint based post use evaluation system that centralized service monitoring across property management sites, enabling systematic collection of resident and service interaction feedback. The Choiceform EX Employee Experience implementation comprised modules aligned with employee and service experience workflows, including touchpoint evaluation and feedback capture, survey automation for post service assessments, complaint case management workflows, and operational dashboards for monitoring service metrics. Configuration emphasized touchpoint mapping to link specific on site interactions to follow up processes and automated routing rules for complaints and escalations. Operational coverage targeted China Jinmao property and estate operations teams in Mainland China, with process changes to funnel post use evaluations into a centralized monitoring plane for operations, customer service, and facility management functions. Governance adjustments established defined triage and resolution roles, standardized evaluation touchpoints, and recurring review cycles to convert feedback into operational actions. Reported outcomes from the engagement include improved service monitoring, a 7.38 percentage point increase in satisfaction, and faster complaint handling as a result of the touchpoint based evaluation and complaint workflow automation. The deployment positions Choiceform EX Employee Experience as the system of record for post use service feedback within China Jinmao property operations. | |
 |
General Motors | Automotive | 162000 | $187.4B | United States | Choiceform | Choiceform EX | Employee Experience | 2021 | n/a | In 2021, General Motors implemented Choiceform EX as part of a broader Choiceform CEM/TX engagement serving large automotive clients in China. Choiceform EX, an Employee Experience application, was deployed to capture experience data across employee touchpoints and operational workflows, emphasizing survey orchestration, pulse feedback collection, and experience analytics. The deployment integrated employee listening into customer and operations experience initiatives, aligning Employee Experience data capture with existing CEM and TX activities. The implementation scope focused on frontline operations and HR adjacent functions, with Choiceform EX configured for configurable survey campaigns, response routing, dashboarding, and case escalation workflows that are typical for an Employee Experience platform. Governance centered on centralized experience data collection and role based access controls, and the engagement emphasized process changes for feedback handling, escalation, and ongoing experience management across the China operations tied to the CEM/TX program. Choiceform EX served as the Employee Experience component within the wider Choiceform engagement targeting experience capture across the customer and operations lifecycle. | |
 |
Lucky Crest | Banking and Financial Services | 10 | $2M | Hong Kong | Choiceform | Choiceform EX | Employee Experience | 2021 | n/a | In 2021, Lucky Crest implemented Choiceform EX from vendor Choiceform to introduce Employee Experience capabilities for its Hong Kong based financial services operation. Choiceform EX was provisioned as a cloud hosted experience management layer to capture internal employee feedback across channels and to centralize experience data for a 10 person firm. Configuration emphasized core Employee Experience functions including multi channel feedback capture, survey and pulse management, consolidated analytics and reporting, and closed loop action tracking to assign and resolve employee issues. The deployment included role based access controls and dashboarding for people operations and frontline managers, aligning with standard Employee Experience workflows for feedback intake, triage, and remediation. Operational scope covered company wide employee feedback and people operations processes rather than external customer experience programs. Public reporting referenced Choiceform as a vendor serving large consumer electronics clients including vivo in China, and did not specify measurable outcomes or costs for Lucky Crest. |
Buyer Intent: Companies Evaluating Choiceform EX
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||