Milwaukee, 53214, WI,
United States
Chorus Community Health Plans Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chorus Community Health Plans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Chorus Community Health Plans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chorus Community Health Plans has purchased the following applications: HealthEdge GuidingCare for Medical Care Management in 2023, Rocket.chat for Chatbots and Conversational AI in 2022, Algolia Search for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chorus Community Health Plans is running and its propensity to invest more and deepen its relationship with HealthEdge Software , Rocket.chat , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chorus Community Health Plans revenues, which have grown to $449.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chorus Community Health Plans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthEdge GuidingCare | Medical Care Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Chorus Community Health Plans implemented HealthEdge GuidingCare, deploying the Medical Care Management application to centralize care coordination and clinical guidance across provider-facing channels. The 200 employee health insurer is using HealthEdge GuidingCare on its website to surface care protocols, utilization criteria, and referral workflows for provider access.
The HealthEdge GuidingCare implementation emphasized core Medical Care Management capabilities, configured to support care management plans, utilization management workflows, concurrent and retrospective review processes, and longitudinal care coordination. Configuration work focused on clinical rule sets, care plan templates, and role based access for care managers and provider users. The full application name HealthEdge GuidingCare is referenced in provider documentation and site navigation to link external clinicians directly into clinical guidance and authorization pathways.
Operational coverage centers on care management, utilization management, and provider relations teams, with governance organized around clinical policy owners and care management leads to maintain and update rule sets and templates. Workflows were restructured to route provider inquiries and authorization requests through the HealthEdge GuidingCare interface on the Chorus provider site, standardizing intake and clinical review steps. Integrations beyond the website surface are not specified in the source materials.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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