Washington, 15301, PA,
United States
Chrome Federal Credit Union Technographics
Chrome Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chrome Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Chrome Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chrome Federal Credit Union has purchased the following applications: JHA SmartPay for Payment Processing in 2021, Nymbus Core for Core Banking in 2016, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chrome Federal Credit Union is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Nymbus , MeridianLink or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chrome Federal Credit Union revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chrome Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chrome Federal Credit Union Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nymbus | Jack Henry Credit Union Management (previously Symitar Episys) | Nymbus Core | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Chrome Federal Credit Union implemented Nymbus Core as a replacement for its Jack Henry Credit Union Management platform, previously Symitar Episys, making a $250,000 investment to pursue a digital-first operating model. The project was driven by CEO Christopher George and positioned the credit union to support an expanded charter and retail-oriented branches rebranded as stores, with a rollout planned to seven counties by mid-2017.
The Nymbus Core deployment was described by the vendor as a full reference platform built on HTML5 and Java and hosted in a private cloud, replacing the client-server constraints the credit union experienced. Implementation emphasis was on enabling modern online and mobile channel capabilities, consolidating account processing and member data management within a single Core Banking platform, and removing data access barriers tied to the previous architecture.
Integration work was a key component of the conversion, nine of Chrome’s 14 third-party systems were integrated during the initial program, and the vendor positioned third-party onboarding timelines at roughly 30 to 60 days per system. The private cloud hosting model and API-friendly, stackable architecture were used to reduce silos between digital channels and back-office processing.
Governance and rollout followed a phased conversion approach tied to the brand relaunch, with core conversion completion targeted before taking the rebrand public in 2017. Operational scope included retail channel transformation, expansion of membership geography from two to five counties before planning to reach seven counties, and alignment of digital channel ownership under executive leadership.
Chrome Federal Credit Union implemented Nymbus Core under the Core Banking category to centralize transaction processing, support digital and mobile banking workflows, and enable faster third-party integrations while moving away from a traditional client-server core. The program was explicitly framed as enabling a digital-first member experience, and the vendor’s private cloud hosting and integration cadence were central to the implementation narrative.
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Chrome Federal Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Chrome Federal Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||