Sydney, 2000, NSW,
Australia
Chubb Insurance Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chubb Insurance Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Chubb Insurance Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chubb Insurance Australia has purchased the following applications: Oracle PeopleSoft Payables for AP Automation in 2019, Phenom Talent CRM for Candidate Relationship Management in 2019, Duck Creek Suite for Insurance ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chubb Insurance Australia is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chubb Insurance Australia revenues, which have grown to $1.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chubb Insurance Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Payables | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Chubb Insurance Australia implemented Oracle PeopleSoft Payables as an AP Automation platform to centralize accounts payable, vendor management, and intercompany non‑trade processing for its Australia finance organization. The rollout targeted Treasury and Accounts Payable teams based in North Sydney, New South Wales, and established Oracle PeopleSoft Payables as the primary system for vendor payment coding, payment allocation, accounting entries, revaluation, settlement, and reconciliation workflows.
Oracle PeopleSoft Payables was configured to support core AP Automation capabilities including vendor verification, vendor master management, invoice coding and matching, payment runs, and balance sheet account reconciliation. The implementation included configuration of delegated authority controls and the administration elements required to manage Travel and Entertainment expense processing in conjunction with the AP ledger.
The deployment integrated operationally with SAP Concur for T&E processing, with explicit maintenance of both PeopleSoft Accounts Payable and SAP Concur modules noted in ongoing operations. Chubb maintained oversight of an outsourced Accounts Payable and T&E execution model through Chubb Business Services, with the PeopleSoft Payables environment serving as the transactional source for intercompany allocations and reconciliation tasks.
Governance changes accompanied the technical deployment, including maintenance of the Delegated and Obligational Authority Register, formalized vendor management and reporting processes, and development of procedures and training materials to support consistent AP processing. The program emphasized partnered monitoring of the outsourced AP and T&E functions to ensure compliance and uninterrupted service delivery, with PeopleSoft Payables acting as the control and accounting backbone for those governance workflows.
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AR Automation | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2003 | 2003 |
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Expense Management | ERP Financial Management |
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2004 | 2004 |
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Expense Management | ERP Financial Management |
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2018 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
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Core HR | HCM |
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2003 | 2003 |
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Core HR | HCM |
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2022 | 2024 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2023 | 2023 |
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Skills Intelligence | HCM |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Suite | Insurance ERP | ERP Services and Operations | Capgemini | 2021 | 2021 |
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Travel Management | ERP Services and Operations |
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2018 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2019 | 2019 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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